Medical Billing Coding Assistant Manager

Jennifer Rutherford

**** ******* ** ******, ** **619 251-***-**** ******************@*****.***

Professional Profile

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of the company products and services for optimized customer services. Proactive manager with demisting leadership abilities, strategic planning expertise and problem solving acumen. Assisted senior managers with achieving demanding targets by encouraging staff members and coordinating resources. Driven, dependable, hard working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.

Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 40 WPM

Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Proofreading and editing; Decision-making skills; Critical thinking skills; Attention to detail

Honors/Awards: Ultimate Medical Academy Dean's List Ultimate Medical Academy Honor Roll

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO and POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-9-CM ICD-10-CM HCPCS CPT)

Certifications

HIPAA Compliance – Tampa, FL

HIPAA

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Theodore High School general education, 2021

I did not graduate from high school. I got a G.E.D from Goodwill Easter Seal's in 2007

Experience

Exxon Clark Oil– Mobile, AL

03/2017-02/2017

Manager

Assistant Manager Developed loyal and highly satisfied customer base through proactive management of team customer service strategies. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Evaluated employees' job performance and conformance to regulations and recommended appropriate personnel action

Trained or instructed employees in job duties or company policies or arranged for training to be provided

Discussed job performance problems with employees to identify causes and issues and to work on resolving problems

Implemented corporate or departmental policies, procedures, and service standards in conjunction with management

Interpreted and communicated work procedures and company policies to staff

Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes

Recruited, interviewed, and selected new employees

Resolved customer complaints or answered customers' questions regarding policies and procedures

Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance

Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems

Volunteer Experience

The River– Semmes, AL

03/2017-06/2019

Leader/teacher/helper/cleaner of the children's rooms.

Working with the kids and teaching them about Jesus in Sunday school

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