Customer Service Sales Assistant

Kaylee Frye

Cedar Bluffs, NE *****

*******@*****.***

402-***-****

Experienced and resourceful Sales Assistant adept to organizing and supporting multiple managers while assisting Customer Service operations and agents daily. Employs professionalism and superior communication skills to meet company needs. I am focused on utilizing and enhancing my knowledge in a new position while becoming more engaged and involved with my town and patrons. Authorized to work in the US for any employer

Work Experience

Bartender and Server

Todd’s Tavern - Cedar Bluffs, NE

February 2016 to Present

• Assessing bar customers’ needs and preferences

• Interacting and building relationships with customers

• Preparing drinks, taking orders and serving food

• Assuring accuracy and attention to detail for all individuals Sales Assistant

Valmont Industries

September 2013 to March 2020

• Create, modify, and terminate agent contracts and territory maps

• Manage agent and employee updates

• Assist Marketing with trade shows, product launches,and literature requests

• Help coordinate Onsite Training Sessions for the regional managers

• Manage various spreadsheets,expenses,schedule meetings,and conference calls

• Figure quote pricing and commissions for agents

• Input sales orders

• Process drawings and calculations to agents for approval

• Run Valmont Structures UPS World ship account

• Order business cards and office supplies

• Provide phone coverage

• Manage long term storage records

• Maintain and provide support for copiers

Certified Sterile Processing Technician/ Surgical Technologist Fremont Area Medical Center - Fremont, NE

August 2007 to July 2016

• Assisted surgeon with specialty surgeries. Specialized in Orthopedics Operations.

• Decontaminated, cleaned, packaged, and sterilized all surgical instrumentation including tools, scopes, and implants

• Managed and recorded the operations of all sterilization machines and crash carts throughout the entire hospital.

• Followed all HIPPA guidelines.

Materials Manager / Certified Operating Room Technician Fremont Surgical Center - Fremont, NE

April 2010 to February 2012

• Ordered all surgical supplies and implants

• Assisted Surgeon with Specialty surgeries.

• Decontaminated, cleaned, packaged, and sterilized all surgical instrumentation including tools, scopes, and implants. Managed and recorded the operations of all sterilization machines

• Followed all HIPPA guidelines

Education

Associate in Surgical Technology

Nebraska Methodist College of Nursing & Allied Health - Omaha, NE September 2005 to August 2006

High school or equivalent in High School Degree

Cedar Bluffs High School - Cedar Bluffs, NE

2002 to 2005

Skills

• Customer Service (7 years)

• MS office (10+ years)

• Presentation Design (7 years)

• Event Management (6 years)

• Sales Support (7 years)

• Medical Terminology (10+ years)

• HIPAA (10+ years)

• Workflow Prioritization (10+ years)

• Hospital Experience

• Time management

• Work independently

• Pricing

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