Mail Sorter Customer Service
Resume:
Narisha Ali
Business Professional with a variety of upper level administrative support
skills. Capable of solving issues within the workspace. Possessing strong administrative skills and can help plan projects within a company. 6430 Camellia Garden Dr
Orlando, FL 32822
************@*****.***
EXPERIENCE
LSG, Orlando, FL — Sanitation
September 2022 - November 2022
Clean meat slicers that are used to prepare food for airlines, as well as clean machinery used for organic food prep.
DHL, Orlando, FL — Mail Sorter/Encoder
November 2019 - December 2020
Sort mail, encode mail, as well as train other employees. Miscellaneous duties were done as needed.
Publix, Orlando, FL — Cashier
February 2018 - May 2018
Ring up customers items, provide customer service when needed. Help out co-workers and put merchandise back on the shelves. Walmart, Orlando, FL — Support Manager
May 2016 - March 2017
Managed overnight crew stockers, cleaners and outside merchandisers all night.
Handled all issues that occurred throughout the night from customers or any other problems, including cash o ce issues and register issues. Stocked all items that were received during the day. Input receiving records into inventory, updated employees schedules and approved vacation and personal time.
Took phone calls that came into our store to assist with questions and/or resolving issues.
Ensured that the store was ready by 7am for business. Keefe Commissary/Centric Group, Edison, NJ — Supervisor May 1998 - February 2009
Served as a supervisor/team leader/area coordinator for 10 years. SKILLS
Supervising/Management
Quality Control
Inventory Management
Sta Development and
Training
Scheduling the Payroll
Proved to be flexible and versatile. Able to maintain professionalism under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrived in deadline-driven environments. Obtained excellent team- building skills.
Received employee of the month six times, supervised the commissary department
of 80-120 employees, team leaders, pickers/packers, processors, checkers, replenishers and stockers.
Prepared inmates commissary orders to be picked and shipped via UPS, truck lines and company drivers.
Performed quality control on products by inspecting to ensure criteria was met, which included filling lines, labels and expiration dates. Also inspected all returns from vendors.
Ensure all employees adhere to their job functions; evaluate employees on performance and job duties. Created their work schedules and assisted with their payroll.
Familiar with UPS world shipping, inventory control, quality control and shipping and receiving.
Answered phones for the department and assisted with problems regarding inmate orders.
EDUCATION
St. Joseph’s College, Trinidad— Human and Social Biology 1987
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