Medical Assistant Customer Service
Resume:
Kimberly Marsit
Registered Medical Assistant/Peer Recovery Specialist Medical/ coustomer service
specialist
Reisterstown, MD 21136
***********@*****.***
I am looking for a position that will be a place that I can help people overcome any issue. I am registered medical assistant as well as a peer support specialist Also with other training such as knowledge of many different EMR systems, billing and coding as well as my Registered Medical Assistant degree. I have also been a medical office as well as crisis work. I have been an administrator that will offer you and the company all I have and will ALWAYS GIVE MY ALL! I have a wide range of skills and was blessed with being great will all types of people! I am always willing to learn and do more that is required! My patients are very important to me and whom I work for will always get my undivided attention and understanding! I also have relevant experience in retail and customer service experience
Authorized to work in the US for any employer
Work Experience
Certified Peer Recovery Specialist
Affiliated Sante Group - Westminster, MD
June 2022 to Present
wok with people in crisis with substance abuse as well as mental health crisis. Help them get through the crisis m
And help them link to services
Sales Associate
Walmart - Westminster, MD
February 2021 to Present
• Responsible for the Jewelry, shoes and int mints department
• Answered incoming calls
• Educated customers about Jewelry
• Assisted with returns
• Responsible for store displays
• Stocked the floor
• Maintained a clean service environment
• Provided pleasant customer service
Community and services
In Home Support Services (IHSS) - Westminster, MD
May 2019 to December 2021
Registered Medical Assistant & Drug testing technician, community and human services
Genesis Treatment Services - Westminster, MD
September 2019 to May 2020
Do all drug testing for all clients, do vitals drug tests and notes for intakes and readmissions.I am on front line of there treatment plan, get the results from the UDS and relay the information to the counselor so they can have a session with the client. Work there from 5:15 am to 1130 am. Billing Administration
Great works Wellness center - Baltimore, MD
November 2017 to December 2019
• I was the lead medical assistant as well as sis all billing for the practice! Took vitalizations etc and was the billing director for this practice
Axcillary service coordinator
Capstone diagnostics - Towson, MD
July 2018 to August 2019
• I am responsible for all the incoming reports as well.as getting to deliver results to each provider. So they can Adequately Diagnose their patience. Therefore they can treat them properly Medical Assistant
Charter internal medicine - Columbia, MD
October 2016 to December 2017
• Front offices, scheduling appointments taking patient phone calls calling in RX. Take patient vitals, patient
histories, blood drawing. I put labs in computer. All other office duties! medical assistant/ clinical assistant
Medical Assistant
Rediclinic - Elkridge, MD
May 2014 to September 2016
• Duties: all front office duties. Register patients, insurance verification, billing issues make appointments as needed.
As well as all patients care vitals, rapid tests, cultures, blood draws, specimen processing assist BP with procedures.
As well as all ordering of supplies making sure labs are being picked up. Keeping the clinic clean and organized.
Sanitary for the patients.
Registered Medical Assistant (RMA)
Johns Hopkins University - Baltimore, MD
April 2012 to August 2014
• Duties: PT. vitals, pt histories, injections assisting doctors and directing them to the patients that they had that
specific day. Did blood sugar test as well as INR blood checks. Made appointments for patients Also jad about 5 months of patient dialysis experience love to being with the patience and taking care of them in a personal and professional manner
Animal Technician
Animal Care Taker - New York, NY
September 2010 to May 2014
took back clients did weights injections and whatever was needed.Horse Care Taker exercising horses and did all need for all animals can use meds as well as behavioral therapy to help Certified Medical Technician
Access Carroll - Westminster, MD
July 2011 to November 2011
• to November 2011- March 2011
Westminster, MD
Position: Certified Medical Technician
Duties: Perform vitals checks, blood draws, injections, centrifuge to prepare blood specimens, conduct EKGs and other medical procedures, and provide compassionate patient care Education
Associate in Psychology
Carroll Community College - Westminister, MD
September 2016 to August 2018
Certified medical assistant in Medical
Tesst college of technology - Towson, MD
2011 to 2012
General educational development in All
Harrisburg Community College
1997
Skills
• PATIENT CARE (10+ years)
• COLLECTION (10+ years)
• EXCEL (10+ years)
• POWERPOINT (10+ years)
• EMR (10+ years)
• Pediatrics (10+ years)
• CMA (7 years)
• Phlebotomy (10+ years)
• Front Office
• Injections
• Medical Records
• Vital Signs
• Scheduling
• Epic
• Venipuncture
• Filing
• Microsoft Word
• EHR
• EKG
• CPR Certified
• CPR
• Receptionist
• Medical Office Experience
• Laboratory Experience
• Medical Scheduling
• Transcription
• Insurance Verification
• Medical Billing
• Computer Skills
• Triage
• Clerical Experience
• HIPAA
• Medical Terminology
• Medical Coding
• Office Management
• Phone Etiquette
• Caregiving
• Medical Imaging
• QuickBooks
• Front Desk
• Customer Service
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Office
• Microsoft Outlook
• Supervising experience
• Visual Basic
• Contracts
• Program management
• Contracts
• Contracts
• Contracts
• CPT coding
• ICD-10
• Fact checking
• Pet care
• Animal care
• Computer literacy
• EMR systems
• Clinical development (10+ years)
• Quality Assurance
• Clinical documentation improvement (10+ years)
• Typing
• Employee Orientation
• Case Management
• Guest relations
• Sales (10+ years)
• Retail sales (10+ years)
• Customer support (10+ years)
• Customer support (10+ years)
• Retail sales (10+ years)
• Medical receptionist
• Medication administration
• Office experience
• Basic math
• ICD-9
• ICD Coding
• Anatomy Knowledge
• Crisis Intervention
• Community amd peer services (10+ years)
• Community and human services (8 years)
• Child & Family Counseling
• Hospital Experience
• Data collection
• Nursing
• Mental health counseling
• Crisis management
• Behavioral health
• Mentoring
• Addiction counseling
• Motivational interviewing
Certifications and Licenses
Registered Medical Assistant (RMA)
Present
I have served many different aspects and people on this position. I am looking to fell at home when I come to see my patients! Love what I do!
Certified Clinical Medical Assistant (CCMA)
Nationally Registered Certified Medical Assistant (NRCMA) CPR Certification
BLS Certification
Medical Coding Certification
Medical Technologist
Assessments
Scheduling — Completed
August 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Call Center Customer Service — Completed
August 2019
Applying customer service skills in a call center setting. Full results: Completed
Intermediate Word Processing with Microsoft Word — Familiar August 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar
Office Manager — Completed
August 2019
Scheduling and budgeting.
Full results: Completed
Basic Word Processing with Microsoft Word — Completed August 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: Completed
Email — Completed
August 2019
Measures a candidate’s ability to effectively compose and organize email messages. Full results: Completed
Basic Computer Skills: PC — Familiar
August 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Have experience in crisis work both addiction and mental health. Blood Draws (10 years), Vital Signs (10 years), Specimen Collection (10 years), Patient Care (10+ years),
Injections (10 years), Emr, excel, PowerPoint most all computer systems as well as EMR SYSTEMS (10 years)
LINKS
http://***********@*****.***
Contact this candidate