Traci Tillman

**** **** **

Middleburg, FL *****

904-***-****

adug5o@r.postjobfree.com

Objective

Desire a challenging position in an Office Assistant position to continually develop more unique and valuable skills and continue helping customers.

Summary of Qualifications

Over 15 years of outstanding customer service and administrative and billing experience.

Provide reception and dispatch services in multiple type office settings.

Track services in work management systems.

Record work orders of service on heavy equipment and fleet vehicles in tracking software.

5 years of working in a private sector of government contracts

Order parts and materials from vendors for manufacturing facility, and maintenance of equipment.

Excellent management skills.

Uncommon mechanical abilities and knowledge of heavy equipment and automobiles.

Self-motivated, requires minimal supervision.

First rate communication and team building skills.

Extraordinary ability to manage multiple projects and meet deadlines.

Ability to complete detailed reports, correspondence, and data entry with speed and accuracy.

Skills

Assisted welfare customers with enrollment of school programs, ensuring time is reported properly.

Reviewed applications, assisted with interviews, performed all aspects of Human Resources including insurance enrollment and payroll.

Performed Accounting duties including, but not limited to Accounts Receivables. Accounts Payables, invoicing/billing using QuickBooks and other POS software.

Purchasing of supplies for manufacturing facility, shipping supplies, office supplies.

Order Entry, process from purchase order to packing list to the final invoice.

Distributed products in manufacturing and wholesale environments, including order fulfillment, issuing tools to employees maintaining inventory of stock.

Provided quality customer service to clients seeking employment and financial assistance.

Replied to customer emails, phone calls, and walk-in questions expeditiously.

Maintained a great rapport with supervisors, employers, co-workers, and partners to ensure daily tasks are completed in a timely manner.

Employment History

6/2022-12/2022 Office Administrator Hickman’s Heating and Air, Middleburg, FL

9/2019- 6/2022 Receptionist/Admin Assistant Capps Land Management, Jacksonville, FL

2/2018–9/2019 Self Employed Dixie Designs, Middleburg, FL

10/2017-2/2018 Accounting Clerk Certified Air Contractors, Jacksonville, FL

5/2013-9/2017 Office Manager/Human Resources Lloyd Industries, Inc, Orange Park, FL

7/2011-10/2011 Leasing Consultant San Miguel Management, Jacksonville, FL

4/2006-3/2011 Workforce Services Representative WorkSource, Jacksonville, FL

Education

Everest UNIVERSITY, Orange Park, FL

AS in Computer Information Science – Networking

WESTSIDE SKILLS CENTER, Jacksonville, FL

State of Florida Cosmetology License

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