Operations Manager Logistics

Patrick N. Muscarello

***** ***** **. ***********, ** 70454

Phone: 225-***-****

Email: *******.**********@*****.***

Career Summary

A proven leader with over 25 years of experience in Commodity Handling, Terminal Operations, Logistics & Sales. Highly accomplished professional that offers leadership, problem solving ability, and great people management skills. Hands-on style manager with well developed inter-personal skills and the ability to motivate, coach, and direct a team for proven results.

Professional Experience

Intertek Agri USA

Sales/Business Development Manager: Sep 2019 – Present; New Orleans, LA Sales for Cargo Inspection, Quality Assurance, Laboratory Services.

• Achieved over 100% quota for all months in first year, with 3 months at 120% of quota.

• Achieved all sales quota targets for 2021 at 100% or higher. American Family Life Assurance Company

Licensed Independent Agent: Feb 2019 – Oct 2021; Baton Rouge, LA State Licensed Agent for Accident, Health, Sickness and Life Insurance policies.

• Achieved all 4 sales goals for new agents in first year. Arrmaz Custom Chemicals

U.S. Terminals Manager: Aug 2015 – Jan 2019; Convent, LA Responsible for overall management of 3 terminal locations within the U.S. This includes daily operations planning, logistics, environmental health & safety compliance, personnel management, quality control, permitting, budgeting/P&L, capital projects, project management, and facility maintenance.

• Accomplished 3 consecutive years with total gross revenues of over $80 million.

• Developed truck loading and unloading schedule to reduce demurrage costs by 80%.

• Changed 2 raw materials for Dustrol product line to reduce finished goods costs by 25%.

• Changeover & refurbished 2 tanks with new raw material lines for 2 new O&G products.

• Implementation of a spreadsheet ordering system that eliminated nearly all raw material shortages relative to finished goods orders for all Galoryl products.

• $200k ventilation project to bring air circulation to acceptable ASHRAE standards. Associated Terminals, LLC.

Operations Manager: Mar 2015 – Aug 2015; Convent, LA

(Associated Terminals acquired St James Stevedoring Partners in March 2015) Responsible for managing 3 In-plant service dock locations (Alumina, Fertilizer, Iron Reduction facilities). This included daily production operations, safety, barge and rail movement, ensuring customer satisfaction.

• Reorganized contractor staffing at alumina facility to save $80,000/yr in personnel costs.

• Helped customers transition from St. James acquisition by providing close daily support and serving as intermediary for any issues.

• Assisted customer in improving their rail infrastructure to reduce derailments by 50%. Patrick N. Muscarello Page 2 St. James Stevedoring Partners, LLC.

Operations & Logistics Manager: Feb 2011 – Mar 2015; Convent, LA Collectively responsible for the daily operations of a Mid-stream Stevedoring Operation - managing over 200 employees and a fleet of 10 cranes. Also responsible for logistics department which included 4 direct reports and all vessel & barge traffic of both imports and exports.

• Primary customer liaison to correct service & contract performance issues.

• Worked as part of team that brought 4 new cranes online over a period of 2 years.

• Developed program to track rig equipment placement to improve operating efficiency.

• Created a vessel discharging sequence format to help improve discharging efficiency.

• Helped lead team to assist customer in Corpus Christi with cargo ops during Union strike. Cargill, Inc.

Superintendent Liquids Terminal: Dec 2007 – Feb 2011; Reserve, LA Directly responsible for all results & activity at the Terminal. Responsibilities included safety, production scheduling, personnel, cost control/P&L, adherence to USCG regulations, & maintenance.

• Led project that maximized spare dock time with midstream crane to assist elevator with NGFI cargo movements resulting in cost savings of over $2 million in 2010.

• Supervised over 450 safe / injury free confined space entries in 3 year’s time.

• Oversaw $4 million in capital expenditure projects to restore aged tank facility back to API standards of operation.

• Set a facility record handling over 6,000 tank cars & put-thru over 500,000 tons in 2009.

Team Leader: May 1998 – Dec 2007; Reserve & Westwego, LA Responsible for all activity on assigned production team - 4 production supervisors, 25 production workers. This included scheduling, training, performance evaluations, coaching, safety compliance, inspections, housekeeping, & safety meetings.

• ISO 9001:2000 Quality System Leader. Instituted quality management system from the ground up – implementation to Certification (2005)

• Supervisor Trainer – trained 20+ new supervisors & interns. Education:

Louisiana State University Baton Rouge, LA

B.S. Animal Science

Minor: Business Administration

Agricultural Student Council Comptroller 2 years Qualifications/Certifications:

LA Dept of Insurance Lic # 805284

Former DOT Certified Hazardous Materials Ground Shipper (49CFR 172.704)

Former Certified RCRA Hazardous Waste Handler (40CFR 262.16 & .17)

Former Certified Hazardous Materials Air Shipper (IATA DGR 1.5.2)

Former CMRP – Certified Maintenance & Reliability Professional by SMRP

Certified Grain Weigher and Grader by USDA; Weighmaster by State of LA.

Facility QI (Qualified Individual per USCG; responsible for site spill mgmt)

Qualified Locomotive operator EMD’s GP-20, SW 1000-1500 & Shuttlewagon

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