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Customer Service, Real Estate, Tech Savvy. Leadership, Management etc

Location:
South Carolina
Posted:
January 04, 2023

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Resume:

Sharon Eskridge

Greenville, SC 704-***-**** adufzf@r.postjobfree.com

Experienced Broker-In-Charge Specializing in Sales and Business Development Accomplished and growth-oriented professional with 20 years of versatile experience in negotiating contracts, coordinating advertising campaigns, recruiting, leading, and closing transactions, and handling unlicensed actions across the real estate industry. Adept at managing time and workload to ensure operational efficiency, concurrently overseeing mentoring activities with the new employees. An effective communicator with firm persuasion and interpersonal skills combined with the ability to influence others as well as provide guidance and expert advice to clients on numerous real estate issues. Showcases a profitable mindset and profound knowledge of investment properties and real estate transactions translatable to success in the industry. A respected leader and owner with a noticeable professional demeanor and strong work ethic currently in charge of running a multi- million dollar producing boutique real estate firm. Leverages exceptional leadership abilities to empower and direct employees and ensure the fulfillment of the company’s mission as well as vision. Proactively researches and analyzes data and market trends to meet the clients’ needs and interests while building trust and delivering unmatched customer experience. With strong business acumen and the capability of transforming clients’ wishes into successful purchases, eager to master new challenges and contribute to the company’s overall success. CORE COMPETENCIES

• Remote work • Contract negotiation • Marketing skills

• Real estate • Time management • Short sales

• Organizational skills • Business development • Relocation

• Problem-solving skills • Training/development • Communication skills

• Sales expertise • Customer service • New home sales PROFESSIONAL EXPERIENCE

Owner/Broker-In-Charge 03/14 – Present

Berkshire Signature Properties (Licensed in NC & SC) Cornelius, NC

A goal-driven individual in charge of providing the licensees with advice, support, and expertise in the field of real estate. Ensures adherence to all the company’s policies regarding the relationship between the affiliated broker and the customers. Involves in the protection of clients’ confidential data, handling conflicts of interest issues, fair housing issues, permitted services, agency disclosure as well as changes in the agency relationships. Assigns mentors and provides adequate supervision to the newly affiliated licensees, simultaneously coordinating the overall new licensee training program as well as specialization training. Deals with contracts and referrals while consistently staying alert to all the relevant laws and regulations changes.

• Utilizes exceptional conflict resolution skills to solve any breach of the licensing requirements or applicable code of ethics when necessary

• Develops and maintains constructive and cooperative working relationships with clients and coworkers

• Leverages marketing strategies and social media expertise to oversee all the advertising activities by the company and provisional brokers

Broker-In-Charge 12/11 – 03/13

RE/MAX Executive at the Lake

Mooresville, NC

A highly-experienced broker responsible for reviewing questions and providing timely and professional answers related to the homeowner benefit and real estate transactions. Cooperated regularly with multiple departments, simultaneously maximizing productivity and efficiency while consistently reporting cross-functionally to sales managers, trainers, HR, and senior management. Conducted in-depth research on market conditions and prices to provide proper advice to clients regarding mortgages, legal requirements, and identified real estate issues.

• Recognized as an active listener capable of conversing politely and clearly with diverse groups of clients

• Applied exceptional communication and interpersonal skills coupled with strong persuasive and negotiation abilities to deliver a world-class customer experience and achieve overall satisfaction

• Assumed responsibility for leading and managing real estate transactions and business operations while delegating daily operational tasks to the employees Broker 05/06 – 12/11

Allen Tate Realtors

Cornelius, NC

Results-driven professional accountable for conducting real estate deals from conception to closing, aiming to maximize profits and meet clients’ expectations. Created training materials for new real estate agents and conveyed relevant information to high-performing professionals to ensure the compliance of daily operations with brokerage standards. Collaborated closely with the leadership team on the development and implementation of retention strategies to ensure top performers within the group.

• Grew the brokerage office by recruiting and developing a productive team of new realtors

• Contributed to the production of marketing materials and online promotion of the brokerage to support real estate agents in driving sales

• Established the compliance of the brokerage and agents’ activities with all the state and national fair housing laws as well as company policies and procedures ADDITIONAL EXPERIENCE

Assistant Team Leader/Broker-In-Charge 03/13 – 11/13 Keller Williams Realty

Lake Norman, Cornelius NC

EDUCATION

Business, Logistics, Marketing

University of Tennessee, Knoxville



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