Service Representative Customer
Resume:
Honesty Scott
Henderson, NC *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
The Orvis Company - Roanoke, VA
August 2022 to Present
• Taking Service calls which included accessing orders making changes exchanges returns or cancellations
1. Taking sales calls which include placing orders 2. Using upsell methods to increase sales
• Managed customer accounts
• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
• Responsible for troubleshooting applications
Cashier
Big cheese pizza - Henderson, NC
November 2021 to Present
• Receiving payments and issuing receipts
• Keeping track of all cash and credit transactions.
• Resolve customer complaints, guide them and provide relevant information Customer Service Representative
Integral Resources - Henderson, NC
June 2021 to October 2021
• Help customers with complaints and questions
• Give customers information about products and services
• Take orders, and process returns
Online Grocery Pickup
Wal-Mart Associate - Raleigh, NC
October 2020 to January 2021
• Fulfill customer orders by reviewing orders
• Locating, preparing, and packaging merchandise
• Ensuring the accuracy of orders prior to pick up
• Making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction
Education
GED
Vance-Granville Community College - Henderson, NC
July 2022 to Present
Skills
• Food Service
• Cashiering
• Cash Handling
• Food Preparation
• Cleaning Experience
• Cooking
• Customer Service
• Upselling
Contact this candidate