Sales Customer Service Heavy Equipment Office
Resume:
Danielle Humphreys
Checotah, OK 74426
*************@*****.***
OBJECTIVE: To obtain a position that will allow me to use my various skills in such a
way that will enable me to grow and become successful within a company.
EXPERIENCE: Menlo Mazda- Sales/Activities Coordinator
2003-2005
-Leader of a 3-5 person team
-Responsible for handling and monitoring all incoming sales inquiries, using detailed
knowledge and accuracy of our products, policies and procedures
-Involved in 100+ phone calls daily (inbound and outbound)
-Handle appointment schedules for entire sales staff of up to 25 associates, ensuring
that each client was taken care of in an effective and timely manner.
-responsible for organizing and executing seasonal, monthly, and weekend activities,
contests, promotions, and holidays
-Worked closely with owners and management to make sure each department hit their
individual revenue goal
-Supervised Service Department for 3 months while Service Manager was ill
24 Hour Fitness-Sales Counselor/Assistant Sales Manager/ Sales Manager
2005-2008
-Assembled, developed, and managed a fully engaged and high performing sales staff
up to 12 people
-Very effective in achieving sales goals; individual and as a club
-Very successful in closing personal as well as other team members deals
-Personally responsible for 25% of entire club goal ($30k-$40k a month)
-Successful in hitting club goal for 10 months consecutively
-Responsible for managing weekend staffing and activities. Making sure that the
specials were executed properly
-Creation and implementation of events and activities that helped the sales team and
members alike reach their individual fitness and sales goals
-Setup and organized successful company on-sites for sign-ups and promotional
activities
-Organizing bi- monthly price closeouts with outside vendors
-Finalized and reviewed/corrected contracts daily
-Completed 24 HOUR FITNESS UNIVERSITY, as well as multiple Payroll, Hiring and
Coaching classes
Wireless Advocates- Wireless Sales Expert
2008- 2009
-Indirect sales representative for AT&T, Verizon, T-Mobile, and Direct Tv -Continually
exceeded sales and production goal for service plans, phones, enhancements, and
net books
-Properly qualifying each individual’s needs to eliminate returns and cancellations -
Making sure each customer's personal and private information was dealt with properly
and securely
-Accurate and detailed knowledge of all products and services by each carrier
Classic Vacations- Sales/Vacation Expert
2009-2010
-Sales representative- Answered sales calls and Internet inquiries
-Organized Vacations for customer based on desire and financial capabilities
-Worked directly with Travel Agents from around the country
-Continually met and exceeded sales goals on monthly basis
-Continuously updated knowledge on vacation locations and hotels offered; including
but not limited to deals and discounts, and travel requirements
-Worked directly with airlines to ensure current information was correct and maintain
quality customer service
New Age Electric- Office Assistant/ Human Resources
2010-2011
-Answer/Direct incoming phone calls
-Filing
-Data/QuickBooks entry
-Payroll- Timecards and reviewing paychecks for accuracy
- Employee Benefits- Enrollments and terminations
-Daily review of active accounts and jobs to ensure complete completion
-Accounts Payable/Receivable; ensuring payments to and from jobs were done within
timely manner
In Home Supportive Services-Caretaker
2011-2020
-Providing companionship for elderly
-Light housekeeping/bookkeeping duties based on need
-Monitor, plan, and prepare meals on daily basis
- Ensuring proper intake of medication on effective and timely basis
-Run errands or escort to events
Charlie’s Handy Man Services-General Contractor/Carpenter’s Apprentice
2016-2020
-Removing debris from job sites
-Retrieved tools for contractors/subcontractors and refilled work pouches with needed
supplies
-Assisted in every part of the job: Laying concrete, sand & gravel, roofing,
framing,installing windows & doors
-Planned and executed interior/exterior constructions
-Familiar with Federal, State, and Local Construction regulations and codes -Ensured
all codes and tasks were being performed correctly
Certifications : Microsoft Word, PowerPoint, Excel, QuickBooks 1&2
Special Skills: Reading/Understanding Blueprints/contracts and building plans,
Operating heavy equipment machinery including forklifts, Job Site planning, supplies
and estimates
OTHER EXPERIENCE: Little Caesar's Pizza, Levi’s Outlet, Popeye’s Chicken, KFC,
Jake’s Pizza, and Taco Bell, Comcast
Personal and Professional references available upon request
Contact this candidate