Workshop Manager Project
Resume:
JARED OTIENO OLOO
EXECUTIVE SUMMARY
Focused Business development manager with exceptional planning and implementation capabilities; from a technology & sales background. Highly trained in computer science with a comprehensive knowledge and understanding of Enterprise Content Management (ECM). Currently responsible for product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the IT, sales, marketing and support departments to ensure revenue and customer satisfaction goals are met. HIGHLIGHTS
Stakeholder management
Prospecting
Market research
Forecasting and planning
User acceptance testing
Promotions development
Key relationship building
Exceptional presentation skills
Advanced problem solving abilities
Persuasive negotiator
PERSONAL DETAILS
Date of Birth 31st December 1979
Marital status Divorced
Religion Christian
Languages English, Kiswahili
Contact Address P.O Box 1532-00100 Nairobi
Telephone Contact +254*********
Email: adufre@r.postjobfree.com
PROFESSIONAL EXPERIENCE
December 2021- Martisoor Hotel
I am currently working at Martisoor Hotel as an ICT Support Manager and Banquet Operations Manager. Main Roles
Managing the daily conference operations of the Hotel Banquet Staff supervision and training on standard Banquet operations Hotel Management System administrative duties; support, optimization, configurations and monitoring of the general system.
Installation and Monitoring of the entire Hotel ICT environment; this includes servers operations, Routers management, CCTV operations, Internet servers and General Hotel computer hardware maintenance. NOV 2019- NOV2021 PRESTA CAPITAL LIMITED
Designation- Coast Region Head of Operations
Presta Limited is a subsidiary of Workpoint Limited, a 5 year old software development house. Presta Capital operations exists to open up the mobile lending market to many more players in the Mid and low-level lending sector including; Saccos, MFI’s and other community lending organizations. Duties and Responsibilities
Setting up the company’s operational base in the Coastal city of Mombasa Organizing sales and Marketing platforms to reach out to the potential clients through mass marketing as well as B2B marketing.
Doing System installations, configurations, and support for all the SACCOs and Microfinance companies signing up for Presta Fintech solutions.
Offering Support, Training and Implementation of the mobile banking Solutions to banks, SACCOs, MFIs and Chamaas
MARCH 2017- OCTOBER 2019- BRANDWORLD COMMUNICATIONS LIMITED Designation – Sales Manager
Brandworld Communications is a Kenyan based Company with the State-of-the-Art Production Facilities, aimed at one purpose; to delight their clients through leverage of innovative products and solutions in order to deliver an exceptional branding experience. The company is among the top 100 companies in Kenya in the fields of creative and innovative printing, branding and promotional items. Duties and Responsibilities
Management of the Direct sales teams for both the Merchandizing department and the printhouse Department
Management of the company Digital channels
Corporate Accounts Liaison
Digital marketing
General Business Development
NOV 2015- FEB 2017 RUMORTH GROUP OF COMPANIES
Position: Business Development Manager
Duties and Responsibilities
My initial assignment at Rumorth group was to set up a sales department that was tasked with sales and marketing of the company’s laundry products. I recruited and trained a team of 15 sales people who were to be based at the different branches across the country. Research and work with the production department in developing products for the different market categories that the company was eyeing. The market categories included: Retail (to be distributed to supermarkets and main stores), Corporate (Hotels) and Manufacturing/Processing plants (e.g. Tea Processing factories, etc.)
Develop a marketing strategy and plan to execute the agreed upon sales targets as well as ensure efficient debt collection.
Develop business and financial plans, with full P&L responsibility. Establish annual sales goals.
Management of the general company affairs
Supervisory work for the entire sales department
OCT 2013- SEPT 2015 AYA TECHNOLOGIES KENYA LTD
No. 284 Golden gate, south B Karuku road
Position: Head of Technology
Duties and Responsibilities
Developing a business case for the development team to work on in coming up with different solutions for the country.
Doing research and coming up with business specific needs for different clients and institutions in need of software solutions
In-charge of customizations for County Governments in need of Revenue Collection solutions Sales, marketing and Demonstrations of different software solutions that the company was offering. Training and managing the technical sales team
APRIL 2012- SEPT 2013 KENYA NATIONAL OLYMPIC COMMITTEE- KENYA (NOCK)
(A sports supervisory body in Kenya)
Plaza 2000 2nd floor, Mombasa road.
Position: Project Manager- Kimbia card initiative
Duties and Responsibilities
Managing the Kimbia card initiative secretariat office Key liaison person between the Initiative and the kimbia card partners In-charge of the project administration
In-charge of the business development committee of the initiative. Developing and management of the Kimbia card Loyalty platform NOCK representative to the Corporates Sports Inclusion committee. SEPT 2011- MARCH 2012 IMPALA PAY LIMITED
(Software development and Mobile banking solutions)- Twiga towers 2nd floor, Muranga road P.O Box 10971 Nairobi, Kenya.
POSITION: General Manager
RESPONSIBILITIES:
Manage sales force of 10 representatives who sell to large, medium and start up corporates system software.
Promote sales approach based on developing and maintaining long-term customer relationships.
Recruit, hire, train, supervise, and motivate employees.
Develop business and financial plans, with full P&L responsibility.
Establish annual sales goals.
Management of the general company affairs
Supervisory work for the entire Technical department
In charge of the product development
ACCOMPLISHMENTS:
I have managed to produce an average monthly sales volume of KES 5 million.
I have also been able to penetrate large competitively held accounts, capturing over KES 1 million in new business.
Maintain customer base in saturated territory while penetrating new market and generating a 40% increase in sales.
Initiated monthly management meetings and monthly meetings with owners to resolve problems.
Introduced weekly meetings with sales reps to review accounts, develop action steps, and monitored follow-through.
June 2011- August 2011: FORTUNE PRINTERS AND STATIONERS Position: General Manager
RESPONSIBILITIES
Company administration and the General overseer.
Managing the sales and marketing team
In charge of the sales and marketing of the company brands and products
Head of the Credit evaluation team
Aug 2010- May 2011: PAYSTREAM LIMITED
Position: Business Development and Merchant Liaison RESPONSIBILITIES
Recruitment of Partners and establishing the company product lines
Sales management and marketing
Merchant advice
Establishing new outlets for the company
ACCOMPLISHMENTS
Rolled out more than 6000 POS terminal from zero
Negotiated to an MOU level service contracts with major FMCGs
Part of the team that successfully negotiated major contracts with Financial institutions for the offering of Merchant services.
2007- 2010: COOOPERATIVE BANK OF KENYA
Position: Personal Banking Officer
RESPONSIBILITIES
1. Financial advisor and Loans Evaluation
2. Marketing Bank products- the products include:
o Personal loans
o Business current accounts and personal savings accounts o Asset finance
o Coop credit cards
3. Doing Bank correspondence work- this involved enhancing good customer relationship with the Bank through visits and other modes of correspondence that the Bank offered from time to time. ACCOMPLISHMENTS
Always achieved and surpassed my personal loan monthly targets
Surpassed both my business current and personal savings account by over 200%
Initiated more than five M.O.U. between different companies and the Bank (this a special arrangement that companies normally enters into in order to facilitate personal loans to their staff through check off arrangement from the Bank).
Pioneered the starting of Mobile Banking as a new bank product. ACQUIRED EXPERINCE
Marketing and selling techniques
Intra personal skills
Banking etiquette and discipline
Financial management
2007-2008 : SPECIALISED MOTORS LIMITED
Position: Workshop Manager
RESPONSIBILITIES
Handling all the company correspondence
Workshop manager
Operations supervisor
ACCOMPLISHMENTS
Increased customer base for the company
Improved profit margins
Enhanced staff/administration relations hence improved productivity ACQUIRED EXPERIENCE
Public relations skills
Motor vehicle mechanics and maintenance skills
Resource management skills
2003-2006 : VENTURE YOUTH INTERNATIONAL GROUP
Position: Project Manager and Head of Marketing
RESPONSIBILITIES
Management of the NGO’s income generations agenda
marketing the groups IGA products
working in guiding and counseling department
volunteering in community services e.g. clean-up campaigns
helping in organizing youth seminars and workshops ACQUIRED EXPERIENCE
Sales and marketing training
Team building and self-motivation training
Customer care and relations training
2002-2003: FOCUS INTERNATIONAL
Position: Youth Entrepreneurship Advisor
RESPONSIBILITIES
Coordinating activities for the organization
Organizing group workshops and seminars
Heading the organization’s anti-drug abuse campaign team PROFFESSIONAL CERTIFICATIONS
1999-2002: UNIVERSITY OF DELHI FACULTY OF MANAGEMENT STUDIES (FMS)
BA (Hons.) - IBIT (International Business Information Technology)
Post Graduate Diploma in Sales and marketing- principles of marketing, art of selling, business etiquette, pricing, advertisement and customer’s analysis and care.
Software Development and Programming- VB.NET, HTML5, JAVA, C++, Database Management and Networks.
2007: GLORY DRIVING SCHOOL
Diploma in Advanced Driving- Class BCE
2008-2009: COOPERATIVE BANK OF KNYA
Certificate in Advanced project Management-Building productive stakeholder’s relationship.
Certificate in Professional Selling over the phone-
Certificate in Sales Management- Building a championship sales team
Certificate in Sales skills- Overcoming obstacles ACADEMIC BACKGROUND
Year Institution Certificate
1985-1991 Anyona Primary School KCPE (Kenya Certificate of Primary Education)
1991-1993
Mukuru Primary School KCPE (Kenya Certificate of Primary Education)
1994-1997
Ofafa Jericho Secondary School
KCSE (Kenya Certificate of Secondary
Education)
CO-CURICULUM ACTIVITIES DURING
TRAINING
-Hockey club captain
- School prefect
- Christian Union chairman
-Chairman Kenya Enterprising Youth Scheme (KEYS)
HOBBIES
Traveling
Reading
Discussing business and politics
Swimming
Playing hockey
REFFEREES
Name Company & Position Contact Address
Frank Ochomo Branch Manager- Cooperative Bank of
Kenya
P.O Box 1511-40100 Kisumu
Mob: .+254*********
Prabhat Chaturvedi International Marketing
Representative- Micropro Delhi India
adufre@r.postjobfree.com
Ambrose Olwa Managing Director- Aya Technologies
(K) Ltd
P.O Box 149**-***** Nairobi
Mob: +254*********
Crispus Lalu Project Director- Venture Youth
International
P.O Box 88969 Mombasa
Mob: +254*********
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