Software QA Tester

SHANNON SEIDEMAN

********@*****.*** 415-***-****

A versatile, dependable, detail oriented professional ready to deliver. Leadership

experience in both startup and enterprise environments.

EXPERIENCE

Pollard Digital Solutions

Dec 2024 - Present

Control Room Operator

Executed manual tasks within the Control Room application, ensuring smooth daily operations and minimizing downtime.

Maintained and enforced security standards within the Control Room to safeguard sensitive data and operations.

Tested Draw Based Games (DBG) solutions for current and new clients, ensuring functionality, compliance, and performance quality.

Handled sensitive material in adherence to security policies, ensuring data confidentiality and integrity

Home of New Vision

Feb 2024 - Dec 2024

OFFICE MANAGER

Purchasing: Centralized procurement processes for 13 facilities using QuickBooks.

IT Support: Managed onboarding/offboarding, equipment assignment, and MS Admin Console. Established computer basics training for staff.

Compliance: Processed medical records requests in line with ROI eligibility and HIPAA regulations

Front Desk: Managed scheduling, client intake, and referrals

Event Support: Coordinated catering and AV set up for meetings.

Fleet Management: Schedule repairs, maintain vehicle registrations, and insurance.

Allied Inc.

Mar 2023 – Nov 2023

PURCHASING AND ADMIN

Purchasing: Managed product procurement for automotive lifts and compressors.

Project Management: Oversaw compressor installation projects from start to finish.

Work Orders: Created, researched, and scheduled through Corrigo CMMS.

QuickBooks: Create purchase orders and bills, manage/reconcile inventory, and process vendor invoices.

Inventory Management: Unboxed and staged special orders; maintained warehouse stock levels.

Alternative Technologies

April 2013 – Mar 2023

OFFICE MANAGER

Purchasing: Sole purchaser for Telecom systems and networking equipment. Improved vendor relationships, saving $25K in the first year.

CRM Management: Streamlined ConnectWise CRM, improving efficiency and reducing purchasing turnaround to same day.

QuickBooks: Accounts Payable admin support.

Accounts Payable: Provided admin support, including credit card reconciliation and AR Reports complied from QuickBooks.

Fleet Management: Scheduled repairs. Maintained vehicle registrations, and insurance.

Collections: Reduced AR from $110K to under $10K and maintained that level.

Event Planning: Coordinated travel and event logistics for remote employees.

PVXchange

Dec 2011 – Feb 2013

QA / OFFICE MANAGER

QA: Tested and launched the PVXchange USA B2B marketplace.

Event Planning: Managed logistics and booth design for International Solar Conferences.

Office Management: Provided admin support and managed accounts payable and customer service.

GoingOn.com

Sep 2010 – Dec 2011

QA TEAM LEAD

QA: Developed a QA process integrated with Agile, ensuring on-time delivery and budget adherence.

Leadership: Trained a subcontractor to follow the QA process I implemented.

Marin Solar

Sep 2008 – Oct 2010

WAREHOUSE MANAGER / PV INSTALLER

Warehouse Management: Managed inventory for BOS, building supplies, and solar equipment.

PV Installer: Installation of commercial and residential projects from 3K – 2MW.

SPG Solar Inc

Sep 2007 – Sep 2008

WAREHOUSE ASSISTANT MANAGER

Inventory Management: Enhanced inventory processes and ensured project fulfillment.

Wells Fargo Internet Services

Mar 2000 – Oct 2007

eSYSTEMS QA ANALYST

QA Leadership: Led testing for a $30M Online Bill Pay platform with a track record of only two bugs reaching production.

Testing Expertise: Conducted black box, end-to-end, and regression testing, ensuring comprehensive coverage.

Documentation: Developed test plans, case specifications, and managed bug tracking via Clear DDTS, Bugzilla, and Asana/JIRA.

EDUCATION: Solar Energy International

PV Design and Installation 1 & 2

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