Travel Consultant

Welandhage Vinodh Shehan Silva

E-mail: *****************@*****.*** Phone: +947********

**, ******* ****,

Kelaniya, Sri Lanka

DOB: 22nd Dec 1984

Civil Status: Married

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem- solving and planning. Ready to make an immediate contribution to your organization. Star Quest Company Pvt Ltd Jan 2022 — Present

General Manager - Tours

Responsibilities

• Responsible for developing strategies to achieve or exceed targets

• Promoting and marketing the business, to new and niche markets.

• Selling travel products and tour packages.

• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.

• Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers.

• Liaising with travel partners, including hotels, to manage bookings and schedules.

• Dealing with customer inquiries and aiming to meet their expectations.

• Overseeing the smooth, efficient running of the business.

• Meeting company directors who advise on strategy and finding out about any local issues and future trends.

• Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training.

• Dealing with disciplinary.

• Provided clear direction and set priorities for accomplishing desired actions and results.

• Prepared financial reports, clearly explaining operational effectiveness, trends and variances. Seeingo Lanka Pvt Ltd Oct 2019 — Dec 2021

Senior General Manager - Sales & Operations

Responsibilities

• Orchestrated administrative activities directly related to making packages or providing services.

• Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.

• Prepared staff work schedules and assigned specific duties.

• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.

• Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.

• Demonstrated and supported continuous improvement and growth mindset.

• Conducted staff meetings to relay general information or to address specific topics.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Provided efficient and courteous service to customers at all times. CAREER OBJECTIVES

WORK EXPERIENCE

Catapultt Lanka Pvt Ltd May 2016 — Oct 2019

General Manager

Champions of the Year 16/17 & Year 17/18 - Sri Lanka Team (From Catapultt India, Sri Lanka & Cambodia)

• Hosted multiple Indian Weddings in Sri Lanka in the year 2017/18, year 18/19

• Managing end to end Hotel / transport / event / food etc

• Hosted one of the largest groups in the history of Srilanka for 4000 Pax

• Managing end to end Hotel / transport / event / food etcIn January 2017

• Handled many large leisure groups from leading MNC (Cox & Kings, Ghoomo, Fly & Feel etc.) executed successfully

• Mice and conference events from leading agents such as Cox & Kings, Vista, Raj Holidays etc

• 300+ Hotels direct contracting ranging from budget to Luxury, across the island

• Used customer feedback for improving operations and building brand loyalty.

• Prepared financial reports, clearly explaining operational effectiveness, trends and variances.

• Recruited team members for maintaining adequate staffing levels according to projected sales.

• Developed long and short-range financial objectives, supporting company mission statement. Walkers Tours Ltd Jan 2007 — May 2016

Senior Executive

Awarded 04 times with V- Sparc (Values Superior Performance And Recognition Creation) Certificate

• Monitored visitors' activities to ensure compliance with establishment and tour regulations and safety practices.

• Selected travel routes and sites based on knowledge of specific areas.

• Escorted individuals or groups on cruises, sightseeing tours, and places of interest.

• Considered site history, environmental conditions and clients' skills and abilities to plan appropriate expeditions, instruction and commentary.

• Provided directions and other pertinent information to visitors. Softlogic Holdings PLC Aug 2004 — Jan 2007

Senior Marketing Executive

• Managed team of subcontractors and vendors to deliver high-quality marketing services.

• Implemented high-performing client acquisition, retention and reactivation campaigns integral to each client's business goals.

• Analyzed third-party data and investigated new growth opportunities by regularly reviewing and interpreting collected data.

• Initiated market research studies to analyze findings.

• Coordinated marketing activities and policies to promote products and services.

• Man of Nation (Deshamanya) – Excellence in Social Work, Community Development, Human Rights protection, Peace Building, Racial Harmony & Leadership

Global Asian Achievers Council Srilanka in collaboration with AUGP USA

• Associate Charted Professional Manager

The Institute of Chartered Professional Managers of Sri Lanka.

• Certificate in Marketing and Communication

International Business Management institute – Berlin, Germany QUALIFICATIONS

• Advanced Level — 2003

Gurukula College

Accounting, Economics, Business Studies, English

• Strategic Vision

• Business Leadership

• Finance and Accounting Oversight

• Problem Anticipation and Resolution

• Mathematical Calculation and Reasoning

• Profit and Loss Control

• Customer Relations

• Desktops, Laptops and Mobile Devices

01) Mr. Chaminda Madanayaka 02) Mr. Galaketiyage Shifa Managing Director Managing Director

Catapultt Lanka (Pvt) ltd, ITS Lanka (Pvt) ltd Seeingo lanka pvt ltd

+94-076-***-**** +94-072-***-****,+94-077-***-****, ********@*********.*** *****@*******.***

EDUCATION

SKILLS

REFERENCES

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