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Industrial Designer Customer Service

Location:
Somerset, NJ
Posted:
January 03, 2023

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Resume:

EXPERIENCE

Cascades Piscataway, NJ

Master Data Technician

**/****-*******

●Analyzing specifications by paying attention to budget, timelines, manufacturing constraints, and board grade analysis to give customers the best product.

●Used ArtiosCAD to create 2D and 3D drawings of products for customer review and provide technical support for customers and vendors.

●Continue to value speed to market with accurately validating all information from customers expectations and production capabilities within company product margins.

●Implemented and maintained a consistent chain of communication between design, customer service, sales, estimation, and production.

●Maintaining quality assurance through checking product specifications against machine limitations and plant ability.

●Training plants on new SAP software for product spec data while maintaining speed to market. (System Applications and Products in Data Processing)

Babyhood Lab Abington, PA

Industrial Designer

03/2020 - 11/9/21

●Created product prototypes and fully functional proof of concept using Solidworks and Keyshot.

●Collaborated across disciplines on product enhancement, brainstorming, fundraising, and commercialization opportunities.

●Contributed expertise and skill set throughout the full business and design process from research and development to marketing and sale.

●Created presentation ready pitch decks from research and SWOT analysis.

●Made modifications to the business manufacturing plan benefitting the customers and business model.

Jefferson University Philadelphia, PA

Shop Monitor/ Laser Cutter Operator

08/2018 - 05/2021

●Worked with wood and metal shop equipment, 3d printers, and CNC router tables to help complete student projects in the architectural and interior design programs.

●Managed departmental inventory.

●Maintained shop with proper equipment cleaning, repair, and safety enforcement.

SKILLS

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

SolidWorks

Rhino

Articulate 360

Microsoft Office

Fusion

Arduino IDE

Keyshot

SAP

Artois

Woodworking

Metal working

Sketch modeling

Shop safely

Manufacturing

3D printing

Laser cutting

SPONSORED PROJECTS AND COMPETITIONS

Illuminating Engineering Society (IES) student design with light competition placed in top 10

Philadelphia Water Department 2021

Teneco 2020

Shea+Latone 2020

Sparks 2020

EDUCATION

Thomas Jefferson University Philadelphia, PA

Bachelors of science Industrial Design May2021



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