Kimberly D. Zunic
*** **** ****** · Belle Vernon, PA 15012 · 724-***-**** · ******@*******.***
SUMMARY
With over 18 years experience, I am a dedicated professional who is a motivated, self-starter. I pay meticulous attention to detail whether working on a team project or on my own. I take pride in completing my daily tasks and striving to maintain 100% accuracy. I am more than ready to apply my experience in a new position, with room.
EXPERIENCE
Allegheny Health Network, Pittsburgh, PA 15212
January 2019 – December 2021
Credit Balance Specialist
Review all physician based accounts with credit balances from insurances.
Correct any errors resulting from automated postings.
Prepare and issue valid refunds to insurance companies.
Provides back up support for patient accounts with credit balances.
Assist Manager with miscellaneous tasks
Vale-U-Health, Belle Vernon, PA 15012
January 2002 – October 2018
Cash Applications Specialist
August 2011 – October 2018
Post all government and commercial insurance and patient payments via clearinghouse and EHR
Process credit card payments from insurances and patients
Report payments to accounting daily for reconciliation
Submit claims electronically
Submit statements electronically
Troubleshoot claims with payment errors
Process and post all insurance and patient refunds
Track down any missing remittances
Identify and notify management of any denial trends
Medical Claims Examiner / Customer Service Specialist
January 2002 – August 2011
Processed Physician, Hospital and other Ancillary medical claims with at least 95% accuracy.
Answered enrollee and provider questions quoting benefits, claim status, etc.
Assisted with the weekly check run
Investigated Coordination of Benefits and Student Status
Followed up on outstanding refund request
Reported pended claims to the Plan Administrator
SKILLS
Proficient in Microsoft Word, Excel and Office, eClinical Works, Instamed
Knowledge of various office machines including but not limited to multi-function copier, fax machine and multi-line telephone systems
EDUCATION
Westmoreland County Community College, Youngwood, PA 15697
Coursework in Accounting, Computer Technology, Medical Technology and
Medical Billing Management
Miscellaneous Microsoft Word and Excel classes, ICD-10 and CPT classes