Kathy Curran, SHRM CP

Mokena, IL *****

adufju@r.postjobfree.com

847-***-****

Experience

AMAZON – MDW2, Human Resource Partner (Joliet, IL) March 2020 - Present

■Reviewed, investigated, and concluded more than 100 associate investigations; cases including harassment, workplace violence, theft, and misconduct.

■Placed over 150 available positions with MDW2 associates at different Amazon launching sites as part of the Away Team. Acted as Point of Contact for all Away Team members.

■Facilitated weekly Standardized Productivity Performance Review to guide managers to give proper feedback to associates who are underperforming in productivity.

■Coordinated closely with managers and learning coordinators to complete and meet our goal of 100% associate participation for New Hire Orientation (LUNAR). Created a new LUNAR program during Covid to continue to provide positive experience to our new associates. Scheduled and presented LUNAR to all our new hires during my shift.

■Converted over 900+ Seasonal associates to Amazonians in 2020. Audited conversion reports to maintain compliance, hosted weekly conversion office hours for application help and contingencies, scheduled drug testing and NHO sessions, and reported conversion status recap on a weekly basis.

■Took ownership of termination appeals and ensured both panel and Senior Site Leadership appeals were scheduled and completed within 14 days. Compiled all necessary documentation for the appeal process.

■Managed Hourly Internal Transfer System (HITS) portal and partnered with Sr. Leaders to open HITs cohorts based on business needs. Compiled and offered recommended transfers to associates and consistently met our 100% adherence rate.

■Created and presented Diversity, Equity, and Inclusion training to all Area Managers and Operations Managers.

Milestone Therapy LLC, HR Manager (Highland, IN) April 2017- March, 2020

■On-boarded new employees, maintained employee benefits and records and communicated company policies and procedures to all employees.

■Managed medical, dental, short-term disability, other optional company benefits.

■Created and posted new job postings, reviewed resumes and scheduled and phone screen applicants.

■Verified hours and wages for each therapist and processed payroll for 120+ employees. Processed reimbursements, created various payroll and benefit reports and generated school billing.

■Tracked, maintained and processed credentialing for all therapists. Ensured credentialing renewals were submitted in a timely manner.

■Implemented and ensured compliance of human resource policy, employee benefits and employment law at local, state, and federal level. Continually updated the employee handbook as necessary.

■Provided confidential employee resolution while working with management. Experience in unemployment benefit claim appeals.

■Participated in updating annual performance reviews and compensation planning.

■Acted as a clinic coordinator at two hospital clinics. Supported the front desk as an administrator.

Fifth Third Bank, part time Teller (Tinley Park, IL) October 2016-April 2017

APAC Customer Service, Director of Customer Service (Deerfield, IL) May 2000- July 2002

FACS Group, Macys.com, Director of Customer Service (Mason, OH) June 1993-May 2000

Education

Indiana University, Bloomington, IN 1993, Bachelor of Science, Finance major