JENICE MANGUM

Laguna Niguel, CA *****

adufhz@r.postjobfree.com

+1-949-***-****

Authorized to work in the US for any employer

Work Experience

Front Office Assistant

Hoag Memorial Hospital Presbyterian - Laguna Hills, CA May 2021 to Present

Research imaging reports, wire physicians orders, transfer images, patient care, phones, data entry, clinical notation

Scheduler/pre Registrar II

MISSION HOSPITAL/Radiation Oncology - Mission Viejo, CA January 2013 to January 2021

PATIENT REGISTRATION, CLERICAL DUTIES, PHONES, BILLING, CODING, MEDICAL RECORDS, FILING, SCHEDULING, INSURANCE VERIFICATION, CHARTING, AUTHORIZATIONS, PRE CERTIFICATION, DATA ENTRY, ORDER SUPPLIES

Receptionist

CHAPARRAL PHYSICAL THERAPY - Victorville, CA

January 2011 to December 2013

PHONES, BILLING, AUTHORIZATIONS, CLERICAL DUTIES, FILING PATIENT CARE Administrative Assistant

UMIG Mortgage - Aliso Viejo, CA

January 2011 to December 2013

Worked remotely from home

Make appts

Schedule meetings

Data entry

Phones

Research and leads

Room Tech/vet Asst

VCA VETERINARY - Victorville, CA

September 2008 to December 2010

Responsibilities

PATIENT CARE, ASSIST DR.S, EUTHANASIA, PET VITALS, PHARMACY, ASST. IN SURGERY, PHONES, CLERICAL

Front & Back Office Medical Asst

BARTON & BRODHEAD MEDICAL GROUP - Riverside, CA

September 1988 to December 1996

RAN FRONT AND BACK OFFICE FOR 5 GENERAL AND VASCULAR/TRAUMA SURGEONS, ASST IN MINOR OFFICE PROCEDURES, STERILIZE MEDICAL INSTRUMENTS, PHONES, PATIENT CARE AND FOLLOW UP, INVENTORY, ORDER MEDICAL SUPPLIES, SOME BILLING AND CODING, SCHEDULING. Education

Associate in KINESIOLOGY

Saddleback College - Mission Viejo, CA

March 2020 to Present

High school diploma or GED

Skills

• Meditech (8 years)

• MS Office (10+ years)

• MOSAIC (8 years)

• Bilingual (10+ years)

• Customer Service (10+ years)

• Computer Skills (10+ years)

• Medical Terminology (10+ years)

• Account Management (10+ years)

• Filing (10+ years)

• Billing (10+ years)

• Data Entry (10+ years)

• Medical Coding (8 years)

• ICD-10 (9 years)

• CPT Coding (8 years)

• Hospital Experience (10+ years)

• Insurance Verification (10+ years)

• Medical Billing (10+ years)

• Medical Records (10+ years)

• Medical Scheduling (10+ years)

• Veterinary Assistant (8 years)

• Vital Signs (10+ years)

• EMR Systems (10+ years)

• Medical Office Experience (10+ years)

• Patient Care (10+ years)

• ICD-9 (10+ years)

• Transcription (7 years)

• HIPAA (10+ years)

• ICD Coding (9 years)

• Phone Etiquette (10+ years)

• Quality Assurance (10+ years)

• Triage (9 years)

• Epic (Less than 1 year)

• Clerical Experience (10+ years)

• Laboratory Experience (7 years)

• Experience Administering Injections (8 years)

• Laboratory Experience (5 years)

• Anatomy Knowledge (10+ years)

• Medical Receptionist (10+ years)

• Typing (10+ years)

• Time Management (10+ years)

• Computer literacy (10+ years)

• Medical Imaging (6 years)

• Collections (10+ years)

• Documentation review (10+ years)

• Office experience (10+ years)

• Front desk (10+ years)

• Continuous improvement (10+ years)

• Clinical trials

• ICD Coding

• Epic (Less than 1 year)

• Documentation review

• Computer literacy

• Insurance verification

• Customer service

• Veterinary experience

• Front desk

• English

• Phone etiquette

• Medical office experience

• Microsoft Outlook

• Team Work

• Flexibility

• Problem-solving

• Reliability

• Sales

• Order entry

• Windows

• Quality control

• Body mechanics

• Customer support

• Customer relationship management

• Affinity (10+ years)

• Athena (Less than 1 year)

• Magview (Less than 1 year)

• Pacs imaging (Less than 1 year)

• DocuSign (Less than 1 year)

• Administrative Experience

• Hospital Experience

• Microsoft Word

• Organizational Skills

• Data collection

• Medical terminology

• Communication skills

• Negotiation

• Computer skills

• Medical scheduling

• Acute care

• Anatomy Knowledge

Languages

• Spanish - Intermediate

Certifications and Licenses

CPR Certification September 2018 to September 2020 CPR/BLS August 2019 to August 2021

AED Certification

BLS Certification

Assessments

Dental receptionist skills — Proficient

July 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Medical receptionist skills — Highly Proficient

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Customer focus & orientation — Expert

April 2020

Responding to customer situations with sensitivity Full results: Expert

Nursing assistant skills — Highly Proficient

October 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Work style: Conscientiousness — Highly Proficient

September 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Work motivation — Expert

August 2020

Level of motivation and discipline applied toward work Full results: Expert

Electronic health records: Best practices — Highly Proficient July 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient

Medical terminology — Completed

July 2020

Understanding and using medical terminology

Full results: Completed

Veterinary receptionist skills — Proficient

February 2021

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Case management & social work — Proficient

September 2020

Prioritizing case tasks, gathering information, and providing services without judgment Full results: Proficient

Electronic health records: Best practices — Highly Proficient July 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient

Verbal communication — Highly Proficient

February 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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