Michael Dilts

***** ****** **. **** *****, Fl. **913

Mobile: 813-***-**** Email: adufe1@r.postjobfree.com

Personal Profile

A motivated, adaptable and responsible Florida Insurance (215) individual seeking a position which will utilize my professional skills developed through past work experience in the field. I have a methodical, customer –focused approach to see things through to completion.

Work Experience

2021-Present Quotemanage Denver, Colorado

•Perform detailed Medicare insurance sales needs analysis via phone with clients, including educating the client about Medicare, identifying matching plans, services, and assisting through the enrollment process.

•Fully understand, abide by and stay current with all Center for Medicare and Medicaid Services (CMS) rules and regulations as they pertain to duties assigned.

•Conducted analyses to determine if customer was able to change current plan or transfer them to market place.

•Close sales and underwrite policies for clients, completing applications accurately.

•Successfully meet daily/weekly/monthly sales goals.

2020-2021 GoHealth Chicago, Illinois

•Completed my AHIP training required for 2021.

•Worked remotely in Florida as a senior benefit consultant answering incoming phone calls from clients that need guidance to improve their benefits and saving money.

•Worked with various software required to look up MBI, LIS, Medicare and Medicaid levels.

•Sold various Medicare advantage, supplement and prescription drug plans.

•Helped find SEP’s that fit insurance company requirements.

2018-2020 One Touch Direct Tampa, Florida

•Selling phones and accessories and upgrades for Verizon customers.

•Utilizing “Sales force” CRM daily to track customer progress.

•Knowledge in computer programs as Pipkins, Citrix, and Avaya phone systems.

•Responsible for incoming calls directing potential clients and collecting information to direct them to the proper area of expertise.

Technical Skills

•Knowledgeable of Allscripts, AthenaHealth and related EMR and Revenue cycle management software.

•Recognizes HIPA regulations and Terminology.

•Proficient in Microsoft office products.

•Completed necessary course to understand Medicare and Medicaid rules and regulations.

•Competent in recommending the right Insurance plan to customers.

•Currently hold my 215 life and health license.

•Coming out on top as the agent with the most sales for the day.

Education

•Completed Life and Health courses in 2013 to obtain my 215 insurance licenses.