David S. Hernandez

*** ***** **** ****

Moyock, NC 27958

804-***-****

adufdz@r.postjobfree.com

SUMMARY

SAP Application Security Analyst with hands-on experience in cost-effective, multi-tiered, high performance distributed enterprise applications including all aspects of Enterprise Resource Planning. Major responsibilities included providing Customer service and managing the provisioning of SAP Security access using SAP governance Risk and Compliance (GRC) applications. Played a major role in development of SAP security roles using both Composite role and task based role design. Proven success developing strong client relationships using interpersonal communication skills. Skilled in all facets of the security role development life-cycle, including requirements gathering, analysis and conceptual design through architecture and implementation. Experience with security role assignments for multiple SAP implementations in US and Europe. Currently working with Law Enforcement applications and security montoring.

Core strengths in:

Customer Service

SAP ECC6

SAP GRC 5.2

SAP GRC 10.0

Service Now (IT service management)

Change Management

Training systems Design / Development

IBM designed custom SAP provisioning tool, Fingerless Administration, (FLA)

Client Interfacing, Onsite / Offshore Coordination

Bi-lingual speak Spanish

Project Management

File on Q software

PROFESSIONAL EXPERIENCE

Commonwealth of Virginia Division of Capital Police

IT Supervisor/Coordinator April 2016 to December 2020

Provide customer service for IT software applications; including troubleshooting software and hardware issues.

Perform system upgrades to File on Q software application.

Act as administrator for Division Learning Management System (LMS).

Maintain computer and associated equipment inventories

Analyse and recommend computer equipment purchases for budgeting

Negotiate purchases with approved venders for equipment leases and purchases.

Support system administrator with network management

Support Dispatch center and video system cameras

Provide technical support to end users and applications to maintain operational capabilities. Perform system upgrades, diagnosis, repairs and maintenance to end user systems, hardware, and software; provide user education and guidance. Coordinate equipment purchases, repairs, and/or service calls with approved venders. Support network administrator with managing the network, troubleshooting network problems, and maintain network security and backup of critical data. Manage and update Division of Capital Police (DCP) website and support development of content for communication materials and presentations.

Slait Consulting

Client MeadWestvaco Corporation

IT SAP Security Analyst July 2014 to October 2014

Provide customer service for IT software applications; included troubleshooting transactions access and hardware issues.

Provisioned SAP end users using both SAP provisioning tools (GRC5.2 and GRC10.0) and Custom IBM tools (Fingerless administration).

Provisioning was managed using the Service Now. Service Now is an IT service management (ITSM) software.

Developed requirements for creating new roles in GRC10.0.

Developed new roles using GRC10.0

Supported the migration of SAP user assignments from old tools (IBM Fingerless Administration) to SAP GRC10.0

Interfaced and collaborated with SAP end users during testing and final implementation of SAP provisioning tool GRC10.0

Trained new personnel to act as SAP Gatekeepers. The SAP gatekeeper is the individual who provisions access to the SAP application

MeadWestvaco 1996 - 2014

IT Compliance Manager 2007 - 2014

Collaborated with clients and company teams to architect, design, and develop enterprise solutions for SAP Security roles using SAP GRC 10.0

Provide customer service for IT software applications; included troubleshooting transactions access and hardware issues.

Provided requirements and consultation on multi million-dollar project that replaced GRC 5.2 application.

Assisted with design and contributed to implementation of GRC10.0 application

Identified potentially show-stopping bugs through developing and testing of the GRC 10.0 application

Collaborated with clients and company teams to architect, design, and develop new SAP security roles using a task based role approach.

Managed the provisioning of SAP security roles; providing guidance and direction to a team of SAP Company gatekeepers using the SAP GRC tool and the Service Now tool. The Service Now tool was used to document all changes made to IT software.

Provided support to internal audit Regarding Sarbanes Oxley compliance. Specifically managed the identification of SAP restricted access (RA) transactions and separation of duties (SOD) items and integrated the results into GRC10.0 the rules matrix.

Acted as a source of information to our external auditors.

Supported our mergers and acquisitions team as MeadWestvaco purchased new business units and sold select existing business units.

Training Manager 1996 – 2007

In a paper mill environment, managed the on site training activities for a major Meadwestvaco manufacturing facility.

Collaborated with department managers and played a key role in designing and developing a technical skills training program for Mill operations and Maintenance personnel.

Following design and development, implemented the training program which involved working with the local IBEW union to satisfy contract requirements as well as negotiating new contract changes.

In 2000, the mill implemented an Enterprise Resource Planning system using SAP software, Played a key role in managing the security for the new SAP application.

Babcock and Wilcox 1985 -1996

Employed by PowerSafety International, a Training Services Company owned by Babcock & Wilcox and FlightSafety International, located at 2220 Langhorne Road, Lynchburg, Virginia 24501

Fossil Training Services Manager

Managed the Fossil Training Services product line responsible for 1.3 million dollars in sales. This included supervising four project managers, seven instructor/developer personnel, four technical illustrators, and four to five production typists/secretarial personnel. I have worked with our fossil simulator development group to market and develop simulator models using the TRAX software modelling system. I have also worked extensively performing Job Task Analysis and Training Needs Assessments. Developing sales forecasts and conducted sales and marketing activities.

Senior Project Manager

Responsible for providing training services to Plant Operating and Maintenance personnel. Activities included the development of training materials as well as presenting training programs in a classroom environment. Performed Training Needs Assessment consulting services for major companies including General Electric Company, Fina Petroleum, Boston Edison Company, Central Power & Light Company, AKZO Chemical Company, PSI Energy (Public Service of Indiana), and the U.S. Government General Services Administration. Other projects included the development and delivery of generator operation courses for organizations such as the Pennsylvania Electric Company, Gulf States Utilities Company, and Mead Paper Company. Other responsibilities included providing direct support for PowerSafety projects as needed. This support includes writing training programs, power plant system descriptions, and power plant operating procedures.

Entergy Corporation, Gulf States Utilities, 1977 – 1985

60 North 11th street, Beaumont, Tx 77702

Director-Operator Development

Responsible for all Training conducted by the Company production department. Efforts were concentrated in the technical skills training area. Managed a staff of l2 Personnel and the operating expense and capital budgets.

Supervisor-Skills Training.

Responsible for planning, developing administering, coordinating, and supervising the in depth technical skills training effort for company employees. Directly overseeing budget expenditures and supervising a seven member training staff were integral parts of this position. This position was involved in personnel, training, and industrial relations matters.

Coordinator-Skills Training

Responsible for planning, developing, administering, and coordinating the technical skills training for employees in power generating and power transmission & distribution operations. This position involved overseeing budget expenditures and supervising a six member training staff.

Training Representative

Responsible for developing, instructing, and coordinating technical training programs for fossil and nuclear power plant operations personnel. Program development included video tape productions and use of various audio/visual aids.

US Navy 1969 - 1977

Instructor at Naval Reactors Training Facility, Idaho Falls, Idaho

USS Pogy SSN647; Qualified in submarines

EDUCATION / TRAINING

SAP ADM 940 ABAP AS Authorization Concept, Atlanta, Ga

SAP ADM 950 Secure SAP System Management, Atlanta, Ga

University of Phoenix Completed business course (Jan to May 2006) ; Business Management. Earned 3 semester hrs

Lamar University, Beaumont, Texas (Jul 1979 to Aug 1983) Industrial Engineering Technology. Earned 45 semester hrs

Lamar Institute of Technology, Beaumont, Texas (Sept 1982 to May 1985; Electronics Technology earned 33 semester hrs

DeVry Institute of Technology, (Mar 6, 1978) Diploma, Electronics Systems II.

Bell & Howell Schools, (Mar 6, 1978) Certificate of completion Electronics Technology

MILITARY SCHOOLS

Submarine school (Nuclear) (4 wks.Sept. 1971) New London, Conn.

Nuclear Propulsion Plant Operator Prototype Training (26 wks. Feb. 1971 to Aug 1971) Schenectady, New York

Nuclear Power Training (24 wks. Aug.1970 to Feb. 1971) Bainbridge, Maryland

Nuclear Power Fundamentals (6 wks. June.1970 to Aug 1970) Bainbridge, Maryland

Basic Electricity & Electronics and Electricians' Mate A Schools (l7 wks. Nov. 1969 to Mar. 1970) San Diego, California.

TECHNICAL SKILLS

Platforms

SAP ECC, SAP GRC, JD Edwards, Windows XP, Windows 2000, Windows NT

Methodologies

Performance based training; analyze, design, develop, implement (ADDIE methodology).

Development tools

Microsoft Project, SAP U-perform software, Microsoft Office,

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