KAREEN J. FERRICK
Cell: 971-***-****; Home: 719-***-****; Email: *********@*****.***;
LinkedIn: www.linkedin.com/in/kareenferrick
SUMMARY
Dynamic Quality Analyst with over 15 years’ experience in the healthcare industry. Solid communicator who works well with others to solve problems with competence, flexibility and efficiency while adhering to company and industry standards. Key Skills include:
Quality Assurance
Data Entry
Insurance Billing & Payments
Insurance Claims & Adjustments
Collections
AP / AR
Financial Reporting
Compliance
Medical Billing & Coding
Electronic Medical Records
Verification & E/M codes
EXPERIENCE
Quality Rehab Colorado Springs CO 03/2022 - Present
Billing and Coding, Appeals and payments for 2 Clinics
TSA Colorado Springs CO 07/2018 -12/2021
Security Analyst/Secure Flight/40 hrs. per week
Passenger screening/Watchlist checks, Call Center, International Customer Service
Aerotek/DaVita Colorado Springs CO 03/2018-05/2018
Patient Collections/AR Temporary position 40 hrs. per week
Patient collections, calling and following up with patients regarding past due bills
Instamed payments, taking payments over the phone, entering into payment system
Refunds, refunding patient overpayments by either check or returning onto card
PREMIER SOURCE San Bruno, CA 07/2011 – 07/2017
Quality Analyst, 40 hrs. per week
Application Support Tier 1 and 2, sets up rates and CPT /ICD10 coding. Handle accounts receivable payments including insurance payments, data entry, and claims.
Process EFTs and ERAs, create and submit appeals. Audits and corrects account receivables.
Works on special projects, and special operations.
PROVIDENCE BILLING OFFICE Portland, OR 01/2011-07/2011
Accounts Receivable Specialist, 40 hrs. per week
Handle insurance billing; customer service; data entry of patient demographics.
MOLALLA MEDICAL CLINIC Molalla, OR 05/2001 – 12/2010 Billing Specialist 40+ hrs. per week
Up to 4 providers in Family Practice.
Handled all billing that included workers’ compensation and MVA.
Knowledgeable of ICD-9, HCPCS, and CPT coding, code reviewer, handled electronic claims, accounts receivable, insurance follow-up, claims correction, posting of payments that included insurance payments, and charges daily, handled patient collections, data entry, scanned documents, and back-up Receptionist. Specialist in Workers Compensation and Motor Vehicle claims.
EDUCATION
Apollo College (now Carrington) – Portland, OR.
Certificate of Completion, Medical Insurance Billing and Coding
Ft. Gordon Signal School – Augusta, GA.
Certificate of Completion, Multi-channel Communication
TECHNICAL SUMMARY
Application Support Tier 1 and 2, also setting up rates using CPT/HCPC and ICD10 coding.
Black Box and UAT. Current Networking Pro certification
KAREEN J. FERRICK
Cell: 971-***-****, house 719-***-**** Email: *********@*****.***
PROFESSIONAL REFERENCES
Susan Fults
Premier Source
1-800-***-**** employer code 11137
Terri White supervisor
Debbie Weatherspoon – Supervisor
Providence Billing Office (HRCS)
Ruth Christner – Supervisor
Lynn Collum-Lab Mgr.
Molalla Medical Clinic
Karen Smith – Supervisor
University Medical Group
Meridi McGinnis – Supervisor
PED Manufacturing
PERSONAL REFERENCE
Lynn Colum
503-***-**** home
503-***-**** work
Terri White
Stacee Donovan