Front Desk Information Specialist

Kaerla Fellows

Oakland, CA 510-***-**** adufc3@r.postjobfree.com

https://www.linkedin.com/in/kaerla-fellows-2109a65/ EDUCATION

Mills College Oakland, CA

MFA English/Creative Writing, GPA 3.86 05/2022

Capstone Thesis Project: Bumble: Opening thirteen chapters for a three-book magical realism adventure BA English/Creative Writing, GPA 3.5 05/2020

PROFESSIONAL EXPERIENCE

Mills College Oakland, CA

Front Desk, Fitness Center May 2019 - current

● Support the onboarding of 2-3 new staff members per semester by using institutional knowledge of key administrative and operational needs of the fitness center

● Foster new staff competence in the protocols, policies, and procedures of the fitness center to ensure safety and working working order of equipment

● Implement the creation of a daily log for efficient inter-staff communication

● punctual, organized, friendly

● First Responder training through the American Red Cross Women’s Resource Center, City College of San Francisco San Francisco, CA Information Specialist October 2013 – May

2015

● Re-established the WRC as a presence on the CCSF Student Council

● Co-chair of the committee to ban gun use on the City College of San Francisco campus by the CCSF police force

● responsible, empathetic, helpful

LEADERSHIP & SERVICE

Mills College Oakland, CA

Division of Student Life Ambassador July 2016 – September 2016

● During Orientation Week Ambassadors led groups of five - ten students in ice breaking games, gave tours of the campus, answered questions, and were the incoming students’ first “familiar face” around the campus.

PantheaCon San Jose, CA

Convention Assistance Team Feb 2004 - Feb 2018

● convention safety for both attendees and hotel staff

● crowd and inventory control

● punctual, helpful, whimsical

Proficient on the Apple platform

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