Tiffany Wright
Patient Care Technician - Baptist Medical Center
LaGrange, GA 30241
******.*********@*****.***
******.*********@*****.***
Highly skilled Patient Care Technician with 5 years' practical experience 1218 Sandlewood Dr, Montgomery, AL
in an assisted living environment. Established in assessment, counseling, 36117
consulting on medications and treatment, lab work, documentation and
administrating treatment. I am also a well-qualified Customer Service
Representative who's proficient in handling routes and promoting
positive customer experiences at each location. Efficiency-driven and Skills
organized with team-oriented mentality and dedication to customer
satisfaction, business needs and sales excellence. Skilled in coordinating ● Patient services
documentation, handling payments and working with little supervision ● Reporting requirements
to meet customer needs. ● Blood Sugar checks
Small group instruction
Work with Registered Nurse
Authorized to work in the US for any employer
Work Experience
Unit Clerk
Baptist Medical Center - Montgomery, AL
September 2014 to Present
High School Diploma
Montgomery, AL
09/2014 - Current
Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
Obtained and organized medical records for office visits and scheduled labs.
Prepared admissions charts and scanned records.
Answered multi-line telephone system, provided information and directed calls.
Correctional Officer
Charles D. Hudson Transitional Center - LaGrange, GA
August 2020 to January 2023
Supervised Inmates
Prepared Inmates to Re-enter society
Patient Care Technician
Baptist Medical Center - Montgomery, AL
September 2014 to April 2019
Blood Sugar checks
Montgomery, AL
Small group instruction
09/2014 - Current
Work with Registered Nurse
Assisted patients with activities of daily living under guidance of an RN.
Cared for patients by providing help with daily activities, personal
Care and ambulation. Education
Interacted effectively with patients, families, staff and other hospital
department staff to deliver a high level of customer service and George Corley Wallace State Community
teamwork. College - Selma
Reported any unusual circumstances in patients' condition or Selma, AL
environment. Associates In Science: Nursing
Provided care for patients based on physical, psychological,
Sales Representative
Beauty & Beyond - Montgomery, AL
April 2012 to September 2014
Conducted troubleshooting of sales and service operations to increase
profitability and bring positive organizational change.
Created professional sales presentations and seminars to effectively
demonstrate product features and competitive advantages.
Made sure customers were satisfied with their product.
Cashier Customer Service
Easy Money Stores
October 2008 to November 2012
Ensured continuous provision of service excellence and customer
satisfaction.
Created performance reports covering cashier sales totals and account
profiles.
Worked closely with a wide range of customers, asked questions,
collected information and assessed needs.
Managed loan accounts and title pawns
Education
Associate in Nursing
Wallace Community College - Selma - Montgomery, AL
January 2017 to May 2019