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Data Entry Customer Service

Location:
Round Rock, TX
Salary:
$20
Posted:
January 03, 2023

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Resume:

Sheila A Smith-Whittington

**** ********* *****, ***** **** Texas 78664. 870-***-****. adufbr@r.postjobfree.com Nero restorative

July 5, 2022- present

Patient care

Encompass health

June 21, 1921- Present

Patient care hospitality, Provide needs of patients for rehab Cornerstone Hospital

Nov 4, 2020- June 2021

All Tech duties, Vitals, cpr trained, work in icu and med surg, Bath, weigh turn, visit with, do hair, clean machines, help with dressings, help with patients by paps, assure patient well being with all due respect. Help with the deceased. Accu-checks anything asked of me according to rules and hospital regulations. Work under isolation situations. Treat people like I want to be treated with kindness.

RRC Rapid Recovery Center Rehab-Nov 27, 2017- Oct 14, 2020. Patient care hospitality, Provide needs of patients for rehab. Pam hospital

Nov 2018- Feb 2019

Patient care

Resigned due to husband illness with cancer

Health South Rehab

Through Westway services prn

2015 -2016 August

Patient care hospitality, Provide needs of patients for rehab Cornerstone Hospital- Jan 6,2015- August 19th, 2017 full-time- CNA/Tech All Tech duties, Vitals, cpr trained, work in icu and med surg, Bath, weigh turn, visit with, do hair, clean machines, help with dressings, help with patients by paps, assure patient well being with all due respect. Help with the deceased. Accu-checks anything asked of me according to rules and hospital regulations. Work under isolation situations. Treat people like I want to be treated with kindness.

Park Valley inn Nursing center TX August 2014-Feb 2015 Cna All patient care needs, tracker charting, Cpr certified. Part time-2016-Feb 2017.

Senior Helpers, TX Feb 2014- September 2014

Performs in-home service to clients. Trained on Dementia and Alzheimer stages. Trained in CPR.

Tyson Foods, Inc., - Pine Bluff, Arkansas Phone # 870-***-**** from 7/13/92-11/14/13 HR Specialist/HR Employment Clerk/Benefits

Perform daily human resources activities and transitions that assisted the HR Department with the timely delivery of human resource services and programs Recruiting activities includes all aspects of screening, interviewing, hiring, job fairs, internet sourcing, and orientation

Provided assistance and customer service for 1800 employees Implemented and conducted training programs that provided instructions to all levels of employees

Acted as a liaison between employees and insurance carriers to resolve problems and clarify benefits. Processed claims

Handled multifaceted clerical task (data entry, filing, Record management) Conducted Unemployment Hearings

Process complaints from employees and prepared documentation Prepare weekly and monthly reports related to statistical data for management review Trained staff to maintain up to date product knowledge for cross training Provided on-going consultation, guidance and training for monitoring and evaluation for job performance

Trained on multiple systems to conduct company business Partnership with community organizations for effective marketing and public relation initiatives Ensured compliance with company policies and procedures Prepare new hire employee packages

Prepare meeting agendas and arranged meetings such as grievances, luncheons Developed courses and promoted educational seminars Maintained computerized inventory, supplies, and products for company supply rooms Processed benefits leave payments, insurance claim processing, passing out medical cards, processed team members 401 K loans, retirement, and stock. Communicate with team members on what purchases they can make on and off the Tyson web site. Cleveland County Health Unit (Arkansas Department of Health) Rison, Arkansas 870-***-**** CNA under Health Services 1984- Dec. 2, 2013

Tech in home care of the elderly. Reading vital signs, Respite Care, Housework, Personal care bathing, Hygiene care, Exercising Clients, Grooming. Cleveland County Nursing Home Rison, Ark. 1984-May 1988 Nurses Assistant

Millcreek of Arkansas (Facility for problem children) July 1988-1992 Overseer of a cottage of 6 adults, and 15 Children, Cooking, Caregiver. Driver for Dr Visits and Shopping visits.

Planning group outing and life skills, exercising programs In School August 1980- May 1984

Cleveland County Nursing Home (Nurses Aide) Summer 1978-Summer 1980. Assisted with all patient care.

Education:

Rison High School

Some College

University of Arkansas College 1 Yr

Eastern Oklahoma Junior College 1 Yr

University Of Wichita Kansas College 2 Yr

Other Training/Certifications:

Stepping Up to Leadership for Administrative Professionals Microsoft Words, Outlook 2000, Microsoft Excel,PowerPoint, Coping skills, Stress Management, Cna Courses, Harassment training, Ethics Training Diploma

Rison High School Graduated 1980

References Available upon request

Summary of Qualification

Experienced and detailed oriented Administrative Professional with a comprehensive background in office management, human resources processes and procedures that includes: Helping with interviewing, hiring, job fairs, internet sourcing, new employee orientation, and excellent customer service

Knowledgeable of business and management principles involved in strategic planning, human resources modeling, leadership technique, production methods, and coordination of people and resources

Exceptional knowledge of administrative and clerical procedures and systems such as word processing, records, designing forms, and other office procedures and terminology Excellent organizational skills with the ability to work under pressure and strict deadlines. Good people person

Superior office equipment and personal computer skills that include: Microsoft Word, Excel and other Window Software, multi-phone line systems, faxes, ten key by touch, copiers, and printers Persuasive communicator with the ability to develop productive relationships with colleagues customers and staff at all levels of an organization Exceptional skill and expertise in the following areas: Customer Service Policies/Procedures

Quality Assurance Staff Development Recruitment/Interviews/Screening Accounts Payable

Employee Relations

Operations and Planning

Professional Experience

Cornerstone Hospital- Jan 6,2015-Present full-time- Can/Tech All Tech duties, Vitals, cpr trained, work in icu and med surg, Bath, weigh turn, visit with, do hair, clean machines, help with dressings, help with trac patients, assure patient well being with all due respect. Help with the deceased. Accu-checks anything asked of me according to rules and hospital regulations. Work under isolation situations. Treat people like I want to be treated with kindness.

Park Valley inn Nursing center TX August 2014-Feb 2015 Cna All patient care needs, tracker charting, Cpr certified. Senior Helpers, TX Feb 2014- September 2014

Performs in-home service to clients. Trained on Dementia and Alzheimer stages. Trained in CPR.

Tyson Foods, Inc., - Pine Bluff, Arkansas Phone # 870-***-**** from 7/13/92-11/14/13 HR Specialist/HR Employment Clerk/Benefits

Perform daily human resources activities and transitions that assisted the HR Department with the timely delivery of human resource services and programs Recruiting activities includes all aspects of screening, interviewing, hiring, job fairs, internet sourcing, and orientation

Provided assistance and customer service for 1800 employees Implemented and conducted training programs that provided instructions to all levels of employees

Acted as a liaison between employees and insurance carriers to resolve problems and clarify benefits. Processed claims

Handled multifaceted clerical task (data entry, filing, Record management) Conducted Unemployment Hearings

Process complaints from employees and prepared documentation Prepare weekly and monthly reports related to statistical data for management review Trained staff to maintain up to date product knowledge for cross training Provided ongoing consultation, guidance and training for monitoring and evaluation for job performance

Trained on multiple systems to conduct company business Partnership with community organizations for effective marketing and public relation initiatives Ensured compliance with company policies and procedures Prepare new hire employee packages

Prepare meeting agendas and arranged meetings such as grievances, luncheons Developed courses and promoted educational seminars Maintained computerized inventory, supplies, and products for company supply rooms Processed benefits leave payments, insurance claim processing, passing out medical cards, processed team members 401 K loans, retirement, and stock. Communicate with team members on what purchases they can make on and off the Tyson web site. Cleveland County Health Unit (Arkansas Department of Health) Rison, Arkansas 870-***-**** CNA under Health Services 1984- Dec. 2, 2013

Tech in home care of the elderly. Reading vital signs, Respite Care, Housework, Personal care bathing, Hygiene care, Exercising Clients, Grooming. Cleveland County Nursing Home Rison, Ark. 1984-May 1988 Nurses Assistant

Millcreek of Arkansas (Facility for problem children) July 1988-1992 Overseer of a cottage of 6 adults, and 15 Children, Cooking, Caregiver. Driver for Dr Visits and Shopping visits.

Planning group outing and life skills, exercising programs In School August 1980- May 1984

Cleveland County Nursing Home (Nurses Aide) Summer 1978-Summer 1980. Assisted with all patient care.

Education:

Rison High School diploma

Graduated 1980 (k-12 grade)

Some College 4 years( non degree)

University of Arkansas College 1 Yr

Eastern Oklahoma Junior College 1 Yr

University Of Wichita Kansas College 2 Yr

Other Training/Certifications:

Stepping Up to Leadership for Administrative Professionals Microsoft Words, Outlook 2000, Microsoft Excel,PowerPoint, Coping skills, Stress Management, Cna Courses, Harassment training, Ethics Training References Available Upon Request



Contact this candidate