Service Representative Medical Billing

Ebony Harris

Baltimore, MD *****

*********@*****.***

+1-443-***-****

Work Experience

Clinical Customer Service Representative

John Hopkins Hospital - Baltimore, MD

December 2001 to June 2021

I helped admit transfer and discharge patients through epic. I met and greeted family and friends and also encouraged patients when they were feeling low. Education

Baltimore Polytechnic Institute in Science

September 1996 to June 2000

High school diploma or GED

Skills

• Microsoft Excel

• Documentation review

• English

• Customer service

• Microsoft Office

• Medical Records

• Epic

• CPT Coding

• Hospital Experience

• ICD-10

• ICD-9

• EMR Systems

• HIPAA

• Medical Coding

• Medical Billing

• ICD Coding

• Clerical Experience

• Insurance Verification

• Experience Administering Injections

• Triage

• Microsoft Outlook

• Communication skills

• Microsoft Word

• Computer literacy

• Meditech

• Computer skills

• Microsoft Powerpoint

• Dental office experience

• Organizational skills

• Phone etiquette

• Patient Care

• Medical Terminology

• Medical Scheduling

• Vital Signs

• Laboratory Experience

• Medical Office Experience

• Anatomy Knowledge

• Transcription

• Auditing

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