Young individual driven to succeed at all things

possible. Experienced in leading team projects

and generating new marketable ways to grow

DESCRIPTION

Customer Service Representative,

TTEC, CVS Minute Clinic, August

2021- August 2022

Captioning Assistant, Hamilton Relay,

February 2020-May 2021

EXPERIENCE

• Answer calls by utilizing the company's

call management system and other

software

• Review any encounters within patient

files and verify updated information

• Ensured accuracy of data by keeping

track of all customer calls via company

software

• Review and log patient information to

book appointments

• Answer calls by utilizing the company's call

management system and other software

• Maintain strong company product and

service knowledge to better assist customers

• Review captions in real time and provide

timely updates

229-***-****

aduf9x@r.postjobfree.com

CONTACT DETAILS

Georgia Southwestern State University,

Bachelor’s Degree in Visual Arts Major

with a Concentration in Digital Arts and a

Minor in Marketing

EDUCATION

Skills

Clear verbal and written

communication

Multitasking

Adaptability

Active listening

Technical proficiency

Problem solving

Organization

Troubleshooting

NICOLE STANDFORD

Contact this candidate