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Service Representative Customer

Location:
Henderson, NV
Salary:
24.00
Posted:
January 04, 2023

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Resume:

MURPHIE FRYE

Résumé

ACCOUNTING OPERATIONS and BUSINESS MANAGEMENT

Food Store - Auto Center - Big Box Retail

Murphie Frye

***** ********** ***** *** #***

Las Vegas, Nevada 89183

702-***-****

aduf4s@r.postjobfree.com

ACCOUNTING OPERATIONS and BUSINESS MANAGEMENT

Food/Convenience Store - Big Box Retail

Overcome complex business challenges within fast-paced, high-pressure environments using timely foresight, keen judgment, innovative ideas, committed work ethics, steadfast dedication, and impeccable integrity. Handle very stressful situations that require quick thinking and immediate resolution. Analyze accounting, financial, asset, inventory, payroll, and sales information to produce business forecasts and determine economic conditions for use in decision making. Interpret data utilizing “the language of business” to help ensure financial success. Maintain knowledge and stay abreast of developments in business, government, accountancy, and economic theory. Contribute to sustainable short- and long-term profitability objectives. Ensure compliance with local, state, and federal budgetary and financial reporting requirements. Successful in initiating, conceptualizing, developing, and orchestrating internal operations with practical management initiatives to support organizational goals. Gifted in establishing and maintaining a rapport with all levels of staff and management. Deliver creative new business strategies backed with solid financial insight and operations expertise.

CORE COMPETENCIES

Program Management

Business Development

Human Resources

Finance Analysis/Control

Sales/Client Relations

Process Improvement

Regulation Compliance

Staff Development

Billing/Collections

Big/Small Business

New Business Launch

Debt/Internal Controls

Accounting Software

Risk Management

PROFESSIONAL EXPERIENCE

SW GAS CORPARATION; Las Vegas, NV 2022 to 2022

Administrative Representative

Key Accomplishments and Job Responsibilities

Review incoming invoices, data enter, print weekly batches, attach invoices, and submit to Administration Manager for approval.

Regularly communicate with vendors to discuss invoice issues and assist with vendor set-up to include completing forms and updating information.

Assist with the monthly accrual process.

Maintain physical filing for current year and previous year at storage area.

Perform other duties as assigned.

SPROUTS FARMERS MARKET; Las Vegas, NV 2014 to 2022

Administrative Coordinator/Scan Coordinator

Key Accomplishments and Responsibilities

Coordinated daily administrative operations for a very busy whole foods store.

Participated in recruiting, hiring, processing new hires, training, scheduling, and evaluating of employees as needed.

Prepared payroll with ADP,Ultapro & Logi systems for over 100+ personnel.

Balanced safe deposits and checks, cash, food stamps, credit card receipts.

Maintain detailed refund records and verified all refunds for accuracy.

Organized sales reports for each department.

Ensure adherence to company policies/procedures concerning cash reports, register checkups, deposits, and checks.

Assist in overseeing front-end security controlling cash, shrink, and dishonesty.

Order supplies and preserve optimal inventory levels.

Certify all store office functions are completed correctly and on time.

Perform timecard audits for regular work, overtime, and vacation time.

TERRIBLE HERBST; Las Vegas, NV 2008 to 2014

Auditor

Key Accomplishments and Responsibilities

Reviewed, summarized, and audited supporting revenue information relating to company convenience stores.

Confirmed all revenue paperwork from various locations; and processed all incoming invoices and credit card receipts as they pertained to company stations.

Balanced daily receipts,and researched discrepancies between computer reports and actual receipts and invoices.

Verified computer fuel delivery records against vendor invoices for correctness.

Balanced up to $50,000 in total daily receipts with 100% accuracy.

Created procedures for record keeping – prepared ledgers.

Murphie Frye Résumé Page 2

10021 Government Point Way #103 Las Vegas, Nevada 89183 702-***-**** aduf4s@r.postjobfree.com

RITE AID PHARMACY, San Diego, CA 2000 to 2008

Shift Supervisor

Key Accomplishments and Responsibilities

Managed daily store operations; and supervised up to 15 personnel.

Coordinated inventory procedures and reduced shrinkage to company par levels.

Conducted personnel training sessions and completed regular performance reviews.

Posted payments, adjusted customer accounts, collected accounts receivable, and made all deposits daily.

Motivated sales staff, averaged 6% increase in sales YoY, provided excellent customer service, and achieved customer service rating of 96%.

D.B.A. MURPHIE FRYE, Ewa Beach, HI 1999 to 2000

Licensed Daycare Operator

Key Accomplishments and Responsibilities

Managed daily business daycare operations for an in-home facility caring for children from infant to 8 years old.

Planned, organized, and facilitated a variety of age appropriate educational, social, meal time and playtime activities.

WALMART, San Diego, CA 1995 to 1999

Customer Service Representative

Key Accomplishments and Responsibilities

Processed dozens of merchandise returns daily and handled customer issues – lowered average returns 12%.

Received and packed merchandise for storage and pickup in Layaway Department.

FORMAL EDUCATION

BANK TELLER INSTITUTE Chula Vista, California

Bank Teller Certification

SPECIAL TRAINING

Rite Aid Pharmacy Management Program

Accounting Operations and Financial Management

Walmart Customer Service Excellence

Microsoft Office, Quicken, POS Systems



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