Sales Associate Customer Service
Resume:
Breah Byrd
Rex, GA *****
aduf17@r.postjobfree.com
Results-oriented, strategic sales professional with 8 years in the customer service industry. Highly enthusiastic customer service professional with 8 years client interface experience. Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player. Great with families. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office manager
Mattress Firm - Morrow, ga
January 2021 to Present
• Creates an environment where the customer is always at the center by cultivating strong relationships
• Provide technical and product knowledge information to customers, serve as subject matter expert
• Drive individual sales performance and Key performance indicator (KPI’s) while demonstrating Company values and supporting Company initiatives
• Execute Company merchandising and marketing programs to standard
• Maintain awareness of competitor's advertisements and services offered
• Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities.
• Assist the management team to ensure the store is properly merchandised and the correct sale is displayed in store
• Follow opening and closing procedures
• Assist in processing inventory counts
• Execute company initiatives and any other activities requested by supervisor
• Follow Company policy, execute Company standards on appearance and functionality, and ensure safety regulations are followed
CBD Consultant
CBD Zone - McDonough, GA
August 2019 to April 2021
Cbd manager, inventory, cleaning, handling money. Dealing with guest complaints. Sales Associate
Darby's - Jonesboro, GA
January 2018 to March 2019
Sales associate. Cleaning. Selling furniture. Restocking. Orders. Answering phone. Working with public. Medtech
The gardens of smyrna - Smyrna, GA
May 2018 to February 2019
Passing medication, answering phone, fax paperwork for medication, talking with doctors. Assisting with or showering residents. Feeding residents. Changing residents. Customer service skills. Server/Bartender
Longhorn - Fayetteville, GA
June 2014 to June 2016
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations. Resolved customer questions, issues and complaints. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
Developed rapport with the customer base by handling difficult issues with professionalism. Sales associate
Ashley Furniture - Morrow, GA
July 2013 to January 2014
Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Organized items in visually appealing manner.
Answered incoming telephone calls with professional and knowledgeable responses. Maintained up-to-date knowledge of customer buying habits. Education
High School Diploma
Marshall highschool - Marshall, MI
2012
Skills
• FILE (8 years)
• MAINTENANCE (6 years)
• MICROSOFT OFFICE (6 years)
• Office Management (6 years)
• TRAINING (1 year)
• Sales
• Medication Administration
• Furniture Sales
• Bartending
• Management
• Cash Handling
• Store Management Experience
• POS
• Retail Sales
• Presentation Skills
• Assistant Manager Experience
• Sales Management
• Serving Experience
• Cleaning Experience
• Leadership
• Marketing
• Negotiation
Additional Information
Skills
• Quick learner
• Results oriented
• Microsoft Office
• Great with elderly
• Great with children
• Communication skills
• Work well with others
• Organization skills
Computer proficient
File/records maintenance
Training and development
Contact this candidate