Tina Olsen

Marietta, Ohio

aduf0r@r.postjobfree.com

740-***-**** (Cell)

SUMMARY

Dedicated business professional with a versatile administrative support skill set developed through experience as an office manager and administrator. Experience includes general administration, budgeting, and management of office operations. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

EDUCATION

Grand Canyon University Phoenix, AZ

Bachelor’s degree in Applied Management (2012)

3.80 GPA

Polley Associates Newtown, PA

Completed Real Estate Course and passed exam for Pennsylvania (1996)

Stone School of Business New Haven, CT

Completed Medical/Administrative Assistant Program (1986)

PROFESSIONAL EXPERIENCE

Builders First Source, Aberdeen, NC 10/14 – 10/17

Administrative Assistant

Duties and responsibilities:

Authenticating the receipt of all inbound goods in accordance with shipping documentation and the creation of receiving documentation

Coordination with the sales staff and other workers of the organization for the smooth receipt of goods

Daily invoicing of all received goods sold

Pay all expenses for the Aberdeen store using credit card and Purchase Orders

Customer service

The Academy of Moore County, Aberdeen, NC 3/13-10/14

Office Manager

Responsible for the organization and coordination of office operations to include:

Increase in annual school enrollments by 2%

Effectively manage the school’s resources to control costs

Responsible for reviewing student enrollment strategies and coordinating activities with management such as recruitment, marketing, policies, overall school compliance

Creating and implementing new administrative systems

Ensure all health and safety policies are observed

Maintain office equipment and maintenance agreements

Conduct school tours for recruiting new students

Process checks/money for daily deposits

Develop policies and procedures

Liaison with parents, teachers and vendors

Critical Health Systems, Raleigh, NC 3/04 – 8/07

Hospital Liaison

Responsibilities include coordination of:

Collecting anesthesia records and OB information for coding/billing at four area hospitals

Proficient in hospital software in order to create and process schedules and reports

Collecting anesthesia progress notes from ICU, CCU and CTR for billing

Interfaced daily with hospital personnel in area hospitals

Assisted Doctors, Chief CRNA and CRNAs with any tasks requested

Intracorp Real Estate, Seattle, WA 4/01 – 5/02

Development Administrator

Assistant to Project Manager for a 174-unit condominium construction project, responsible for:

Successful management of daily office-related matters

Acted as liaison between management and vendors

Handled coordination of permits, and assistance with planning and management of marketing events

Interfaced with senior management in corporate office, as well as the Design and Sales center and construction office

Developed/maintained monthly reports

Assisted design center with buyer upgrade contracts

Callison Architecture, Inc., Seattle, WA 8/00 – 4/01

Executive Assistant

Assisted four Principals and two Associate Principals in the following capacity:

Was entrusted to handle company confidential matters

Coordinated meetings/maintained schedules; arranged conference calls

Interfaced regularly with all clients

Updated design contracts and coordinated travel arrangements

Unigard Insurance Group, Bellevue, WA 9/98 – 8/00

(Two positions listed below)

Executive Assistant to Vice President, Information Systems

Handled budget/forecasting preparation and quarterly tracking

Created disbursement vouchers to pay invoices using Access database

Maintained time and attendance database for department of 80 employees

Developed presentations using PowerPoint

Executive Assistant to Vice President, Marketing

Developed and prepared Marketing budget for vice president

Coordinated travel arrangements

Assisted in the planning of corporate marketing meetings

Liaison with sales staff and brokers

Virgin Atlantic Airways, Washington, DC 9/96 – 7/98

Station Coordinator

Compiled monthly statistics and reports to disperse to government agencies and corporate headquarters

Interfaced with governmental agencies, industry airlines and vendors

Responsible for all administrative functions needed for successful performance of daily station operation such as calendars maintenance

Conducted new hire orientations and performed human resource functions for a staff of 30

Administered station accounts payable/receivable and payroll for entire station

COMPUTER SKILLS

MS Office Suite, Outlook

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