Jenean Platt
Health Information Mgt
Melrose, FL 32666
*********@*****.***
I am currently looking for employment as a medical records tech that will utilize my HIM and EMR training and bring confidence to our patients that their medical records are accurate and secure. I will do this by showing each patient a compassionate/professional desire to fulfill their needs. I am independent, conscientious and compliant. Having graduated with my AS degree in Health Information mgt, I am well versed in matters involving Hippa laws,and take each individuals privacy very serious.My goal is to do my job right the first time, showing each patient our sincere effort to protect patients privacy.
Authorized to work in the US for any employer
Work Experience
Sanitor
PSSI INC - Green Cove Springs, FL
January 2020 to April 2020
Detailed Sanitation for Cold Storage plant at the close of each day. I'm working independently and in teams to comply with FDA and USDA guidelines for safe food preparation. Laid off due to Vovid-19
Home Health Care Aide
Private Client - Ramona Stazen - Keystone Heights, FL August 2009 to November 2015
Skills Used
Made Dr. appt. Drove to Appt., shopping, med mgt., baths, social contact, home Cleanliness, weekly Organizational planner, Risk Management, Nutritional and Diabetes Management. Insurance Billing Coordinator
Vascular Surgry Specialist - Gainesville, FL
June 2007 to February 2008
I greeted patients, collected demographic info and checked them in for appointments, collected encounter forms for day, posted insurance claims, completed backup and closed end of day procedures Coordinator for File and Retrival
University of Florida Shands Hospital - Gainesville, FL October 2005 to February 2006
Worked overnights, filed daily patients files away, retrieved next days patient files for all dept,Surgical,nursing,specialist,
Added new tests,lab,clinical notes,to patient files, delivered files asap to individual dept as needed. I made sure of the accuracy and completeness of patient record.delegated, work to employees as work loads are completed.
General Manager of Operations
Hardee's - Waldo, FL
March 1987 to June 2002
Skills Used: Cooking all products served to our Customers, training others to serve the food products according to specifications. I love cooking especially Breakfast, Cash,inventory,Risk Management,Quality assurance,Organizational, and Time Management, Employee hiring,training,scheduling,Management Advancement planning, Employee evaluations,(Praise and Discipline),Monthly mgt & staff Meetings, Store Maintenance, Advertising and Community Involvement, Partners with Education,monthly educational tours
Education
Associate in Health Information Technology
Santa Fe Community College - Gainesville, FL
2003 to 2005
High school diploma or GED
Skills
• Computer Skills (10+ years)
• Business Management (10+ years)
• Quality Assurance (10+ years)
• Customer Relations (10+ years)
• Office Management (10+ years)
• Employee Training (10+ years)
• Special Education AS health Info mgt RHIT (2 years)
• CPT Coding. 1yr experience
• Profit & Loss (10+ years)
• Home Care
• Medical Coding
• Medical Records
• ICD-9 (1 year)
• Medical Billing (1 year)
• EMR Systems (1 year)
• HIPAA (2 years)
• Medical Terminology (3 years)
• Anatomy Knowledge (2 years)
• Supervising Experience (10+ years)
• Insurance Verification (1 year)
• Medical Office Experience (1 year)
• Accounts Receivable (1 year)
• Management (10+ years)
• Cleaning Experience (10+ years)
• Hospital Experience (1 year)
• Clerical Experience (2 years)
• Phone Etiquette (10+ years)
• ICD Coding (1 year)
• Transcription (Less than 1 year)
• Hospitality (10+ years)
• Accounting (1 year)
• Microsoft Powerpoint (1 year)
• Data entry
• Utilization review
• Microsoft Office
• ICD-10
• Physiology Knowledge
• Medical Scheduling
• Physiology Knowledge
• Vital Signs
• Medicare
• Workers' compensation
• Customer service
• Microsoft Excel
• Organizational skills
• Microsoft Word
• English
• Communication skills
• Computer literacy
• Documentation review
• Administrative experience
• Typing
• Call center
Awards
Signature of Excellence
November 1999
A year long evaluation, performed by district management, and final inspection completed by the regional vice president. The completion is company wide involving some 600+ stores, the categories involved are: Quaily Product/Service,
Training/Procedures,
Administrative Completness
My unit won this prestigious award 3 years running until my retirement. Mystery Shop Award
November 2000
third party company hired to evaluate stores on a specific criteria. these areas were:
cleanliness of stores exterior and interior
customer service
speed of service
quality of product
we scored an average of 98%
the highest score companywide for the year
Certifications and Licenses
Registered Health Information technician
Present
Drivers License
CPR Certification
Assessments
Patient-Focused Care — Highly Proficient
December 2018
Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.
Full results: Highly Proficient
Supervisory Skills: Motivating & Assessing Employees — Proficient May 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Keystone Methodist's Wemen
2003 to Present
We have many projects that serve our community to help the disadvantage with food, clothing and utility bills, we run the Keystone United Methodist churches thrift store, we work as volunteers at LakeArea Ministry on commercial circle, we also help with family crisis and have specific charities that we help fund: Back to School, Operation Christmas Child and West Virginia Appalachian Mission. Additional Information
I have also had additional training:
Quality Control, Profit and Loss, Inventory / Gap, Risk Management, Train the Trainer a course about readines skills, Brown University's Personal profile, these are all courses that help better your skills in running a
successful business