Darlene D. Lopez

***** ** ***

Lindsay, CA *****

559-***-****

aduevy@r.postjobfree.com

PROFESSIONAL SUMMARY

Medical Professional wishing to apply her skills and experience with my medical background in a work

environment, being able to provide the professional work ethics to your company while resolving issues while

communicating effectively and collaborating with multiple levels of management and diverse culture. Experience

achieved from exceptional and measurable results while leading teams in a high-pressure environment.

TECHNICAL SKILLS

• Microsoft Office 365 • Bilingual Speaking • Customer Service

• SharePoint • Data Analysis • Talent Management

• Google Docs • Team Leadership • Training and

• Records Management • Supervisory Skills Development

Work Experience

Medical Assistant/Area Manager June 2022 – Oct 2022

Work Health Solutions (Temp)

Corcoran State Prison, CA

• Listened to requests and provided conflict resolution and guidance for patients/customers; communicated

with customers and tended to their needs while focused on goals.

• Managed customer service accounts without error; provided compassionate and professional developmental

guidance for company personnel.

• Made sure environment was safe and clean and all employees were accountable with all PPE.

• Ordered Supplies, traveled from site to site verifying protocols and supply status to order bench stock.

Covid - 19 Head Tester Feb 2022 - May 2022

CTT- San Jose

San Jose, CA

• Meet and greeted patients arriving at the drive through swab station. Support the stabbers by labelling

sample kits with unique barcodes which are printed when QR codes are scanned and ensure the correct

sample kit is with the right customer.

• Assist in the safe movement of samples, specific to your working site. Direct cars as appropriate to your

working site.

• Delivered brilliant care at test centers, responding quickly to all patients’ needs while reassuring individuals

throughout the testing process and putting at ease.

• Traveled to public schools, colleges and work sites to bring care and comfort to the patients.

Darlene Lopez PG. 1

Interpreter/Administrator June 2021 – Jan 2022

The Judge Group LLC (Temp. Agency)

Porterville CA

• My role was to assist Spanish speaking personnel upon their arrival to our site and guiding them through the

process.

• Organized and planned strategies to increase operations; connected our concepts and implications of service

excellence, conveyed meaningfulness to express our overall goal was to assist the patient.

• Verified personnel’s information within our records database and helped them enroll do make sure their

documentation reflected the updates as well.

Vaccination Administrator Jan 2021 - May 2021

The Judge Group LLC (Temp Agency)

Woodlake, CA

• Responsible for providing excellent customer service to patients including verifying correct client

identification and demographic information, appropriate vaccination documentation as required, and patient

education.

• Promoted a collaborative learning environment; differentiated between situational needs and opportunities

for better customer service

Medical Assistant Nov 2021 – Jan 2021

Castle Family Health Center - The Plus Group

Atwater, CA

• Worked with healthcare staff, collected specimen, such as blood, urine, and rectal specimen.

• Checked Patient Vitals, EKG monitoring and gathered samples if needed. Escorted patients, prepped for

procedures. Assisted company with records management.

• Assisted with Sports physicals for younger individuals.

EDUCATION

High School Diploma

Lindsay, CA - 2009

Porterville Community College

Porterville, CA -2017

CERTIFICATIONS

Medical Assistant Certification

Philadelphia Sanford Brown Institute 2012

Medical Assistant Certification

San Jose Institute of Business and Technology 2020

SPECIALIZED TRAINING

Basic Life Support/CPR/AED

San Jose Institute of Business and Technology 2020

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