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Rosann Molloy *** sorrento rd poinciana Florida 34759. aduev2@r.postjobfree.com. 516-***-****

OBJECTIVE To be a part of your team and use my expert clerical and organizational skills to help you achieve your daily goal.

SKILLS & ABILITIES I am trained in all Microsoft Window Based Computer Applications and Email. I can type over 45 words a minute. I can utilize all office equipment, such as facsimile, scanner and printer. I pride myself on my expert organizational skills and ability to work with numbers. EXPERIENCE CUSTOMER SERVICE REP/TECH EXAM INTERNAL REVENUE SERVICE 9/2009-02/2020

I pride myself on my superior customer service skills. My job requires me to respond to our taxpayers via correspondence, making sure all questions are answered accurately. I have the ability to work independently to accomplish all requested tasks on time. I can follow verbal and written instruction and also have the ability to give people a direct answer. I enjoy problem solving. I consider both my strength and weakness to be that I like to complete a project from start to finish as accurately as possible. LETTER CARRIER UNITED STATES POSTAL SERVICE

10/1988-02/2006

I developed skills in time management, high work ethics and a high volume for number accuracy while working for the USPS. My duties required me to work independent while completing my job in a time managed fashion. It also required the ability to follow procedures and directions with a volume of correspondence. CLIENT REP THE OUT SOURSE GROUP

02/200*-**-****

My position as Client Service Rep was to make follow up calls to insurance companies and to make sure the proper bills and payments were made. I also kept track of payments received and if not received did any billing necessary. This required the use of excellent customer service skills, computer skills and number aptitude. My clients were some of the larger hospitals in New York City.

EDUCATION NASSAU COMMUNITY COLLEGE, GARDEN CITY, N.Y. N/A

GPA: 3.0 Medical Billing/Coding Course work relating is Typing, Keyboard, and Finance BUSINESS SCHOOL, GARDEN CITY, N.Y.

N/A

GPA: 4.0 Medical Administration, Business and office management Courses. This was considered a credited Hourly course which obtained a certificate upon completion along with an award for perfect attendance.

LEADERSHIP I am a Member of Massapequa Fire Dept. State certified EMT-B. PAGE 2

REFERENCES AT REQUEST

References

William Thompson 516-***-**** Boce employee

Rainer Davis supv USPS 631-***-****

Kathy Errigo Supv IRS 631-***-****

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