NWOKE VIVIAN OGECHI

**, ******* ******, **** *****, lagos state.

Lagos State.

Tel: +234**********: +234*****-*****

Mail: adueu9@r.postjobfree.com;: adueu9@r.postjobfree.com.

PERSONAL SUMMARY:

Highly motivated and possess strong numerical, problem solving and communication skills as well as financial knowledge to manage a project. I look forward to a challenging position in an innovative and flexible organization where my strong capabilities will be fully engaged and have positive impact on company productivities, quality service and client satisfaction.

PROFESSIONAL SKILLS:

Proficiency in the use of Microsoft word, Microsoft project and Microsoft Excel, preliminary idea in other Microsoft office applications.

Ability to prepare and package bill of quantities and other tender documents using Microsoft excel.

Strong leadership, communication and team working skills to ensure each team members perform optimally.

Ability to maintain large amount of financial data and all paper work in orderly manner.

Excellent experience knowledge of Zoho book.

EDUCATION:

• Aeroport college of Avaition-Diploma in Ticketing/Travel Agency .

Imo state University Owerri, Imo State. Nigeria. Bachelor of science in Quantity

surveying department – 2017.

Madonna senior Secondary School for Science Etiti, Imo State, Nigeria. Senior

School Certificate Examination – 2009

Community primary school Atta, Imo State, Nigeria. Primary school leaving

certificate – 2003.

WORK EXPERIENCE :

CALL CENTRE AGENT. STERLING BANK(MACTAY)-2022

• Handle many outbound calls to customers and clients.

• Identify the needs of customers, resolve issues, and provide solutions.

• Upsell other products wherever possible.

• Ensure you follow the customer service script provided by the company for uniformity.

• Also, be well-read on company policies and the website for FAQs or policy related answers.

• Maintain good customer relations.

• Meet personal targets and work towards meeting team targets.

• Maintain records of the conversations with the customer and analyze the data.

• Write and submit timely reports on performance, targets, and customer queries.

ADMINITRATOR /EXECUTIVE ASSISTANT – SPRINGHURST LIMITED, OGUDU OJOTA-LAGOS STATE 2019-2021

Responsibilities;

• Manage office supplies stock and place orders.

• Prepare regular reports on expenses and office budgets.

• Maintain and update company databases.

• Organize a filing system for important and confidential company documents.

• Answer queries by employees and clients.

• Update office policies as needed.

• Maintain a company calendar and schedule appointments.

• Book meeting rooms as required.

• Distribute and store correspondence (e.g. letters, emails and packages).

• Prepare reports and presentations with statistical data, as assigned.

• Arrange travel and accommodations.

• Schedule in-house and external events.

INSTRUCTOR AND FACILITY MANAGERESS (NYSC) - GOVERNMENT SCIENCE SECONDARY SCHOOL, BILLIRI, GOMBE STATE. 2018-2019

Responsibilities;

Initiate, facilitate and moderate classroom discussions.

Evaluate and graded students’ classwork and assignment .

Maintained students’ attendance records, grades and other records.

ASSISTANT QUANTITY SURVEYOR AND SITE SUPERVISOR (INTERN) – GRACIA PROJECT CONSUTANCY FIRM, OWERRI, IMO STATE 2016-2017

Responsibilities;

Assisted in measurement of works and preparation of Bill of Quantities.

Estimate quantities, Cost of material, labour and equipment to determine project

feasibility.

Preparation of daily site reports.

Taking on-site physical measurement of work done.

Procumbent of materials and inventory of materials.

Supervision and monitoring of site.

PERSONAL ATTRRIBUTE:

• Graduate Entrepreneurship Training - Lagos Business School, Ajah-

2021.

• Customer Service Trainining - Dovilearn.com

E-QS 2 Pro Software Training- WAQSN Software Training - 2020

Attended Nigeria Institute of Quantity Surveying Biennial meeting held in Gombe

- 2019.

Fully cost-sensitive, able to set budgets, carefully monitor project cost and

delivery

Methodological way of thinking; Sound mental alertness and control.

Ability to learn quickly and adapt to changes.

REFEREES: Available on request

Contact this candidate