Customer Service Store Manager
Resume:
Ian Condez Baron
** *********** **. ******* ******* 1 Tandang Sora, Quezon City
Mobile no. 099*-*******
E-mail address: adueu8@r.postjobfree.com
Tel. Nos. 02 863 44698
Sales - Marketing and Promotion - Customer Care
(With KSA Experience)
CAREER OBJECTIVES
Desire position in a professional environment where I can continue utilizing my exceptional interpersonal skills and strong competencies in sales or service. Particular interest in Sales, Marketing and Customer Service
PROFILE STATEMENT
Superior communication skills.
Capable of fostering excellent relationship with the customer, as well as with senior manager and team member.
A task-oriented, punctual, and hardworking professional who enjoy learning new skills and quickly adapts to organizational changes.
Possess the initiative to address issues and develop solutions to improve daily operation and team effectiveness.
Hands on work experience.
Time management skills
.
Teamwork and leadership skills.
Company: PRICERITE ENTERPRISES LIMITED
P.O Box 393 Boruga Place, Popondetta
Oro Province, Papua New Guinea
Position: Sales and Marketing Manager
Inclusive Date: October 01, 2018 to June 24, 2021
Duties and Responsibilities:
-Responsible for developing, implementing and executing strategic marketing plans for
entire organization. In order to attract potential customers and retaining existing ones.
-Oversee day to day sales, monitoring and forecasting to better understand the market.
-Work collaboratively with the sales team to assess current projection.
-Take calculated risks to increase profitability and brand recognition.
-Own ultimate responsibility for successfully meeting or exceeding sales goals.
-Stay up-to-date on current market trends.
-Collaborate with marketing team to creatively reach more potential customer.
-Work in a hands-on fashion, building the team, provide motivation and aspiration
-Set the precedent for excellent through leading by example.
-Cultivate and deepen client relationship and partnerships that add value.
-Timely submission of all related reports
Company: PUREGOLD PRICE CLUB INC.
Ground Floor, Tabacalera Building
900 Romualdez St. Paco Manila
Position: Management Trainee Manager
Inclusive Date: October 23, 2017 to September 22,2018
Duties and Responsibilities:
-responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization.
- responsible for overseeing and leading the work of a group of people in many instances.
-Sales analysis and inventory control.
-responsible for meeting sales goals set by corporate and for setting individual sales goals for the sales staff.
- Handles employee work schedules, store promotions, inventory, price changes and customer satisfaction.
-Consistently negotiate favorable vendor contracts to keep costs low.
-coach employees, maintain quality control and ensure that its products and services are fulfilling customer needs.
- constantly review the company's financial, budgetary and production goals.
-responsible for ensuring the following are true: all employees are doing their jobs correctly, thoroughly, and on time. expectations and goals are clear. conflicting priorities are addressed and readjusted as needed.
Company: SAUDI MARKETING COMPANY (Farm Superstores)
Dammam, Kingdom of Saudi Arabia
Position: Grocery/Store Supervisor
Inclusive Date: Nov. 2009 to May 2017
Duties and Responsibilities:
-Greet customer and ascertain what customer wants and needs.
-Maintain knowledge of current sales and promotions, policies regarding payment exchanges, and security practices.
-Maintaining record related sales.
-Reporting to branch manager and area manager monthly cost and revenue
-Recommend, select, and help locate or obtain merchandise based on customer needs and desire.
-Answer question regarding the store and its merchandise.
-Submitting stock report
-Formulating Operation Procedures for efficient and effective work output.
-Regulating/Controlling damages of items through effective supervising and management
-Presentation of slow-moving items and fast-moving items for marketing strategies
-Describe merchandise and explain use, operation, and care of merchandise to customer.
-Managing 70 manpower
Company: CHANDA SEAFOODS DEALER
DAMPA SA MARCOS HI-WAY
(Product Concessionnaire) (Dampa Sa Marcos Hi-Way)
April 2004 to Oct. 2008 April 2004 to Oct. 2009
Position: Supervisor / Coordinator/Floor Manager
Inclusive Date: April 2004 to Oct 2009
Duties and Responsibilities:
-Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties.
-Conduct product forecasting and inventory
-Create product evaluation and visual merchandising
- Make-certain that all fire, safety, and health regulations regarding food preparation and serving are adhered to on a constant basis.
-Physical and system reconciliation of items subject for inventory
- Analyze the restaurant’s sales levels and profitability and create and implement strategic plans to achieve sales goals.
-Supervise food preparation and cooking activities to ensure compliance with the health and hygiene principals of the restaurant.
- Convene team meetings to provide staff members with new information or build upon existing information.
-Keep abreast of payment activities; make sure that the cash machine is balanced after each shift and manage any discrepancies on priority.
-Perform restaurant opening and closing activities and organize management of repair and maintenance issues.
Company: Big R SUPERSTORES INCORPORATED
(Affiliated Robinsons Supermarket)
Position: Section Head / Supervisor
Inclusive Date: August, 2001 to January 2003
Duties and Responsibilities:
-Managing weekly and monthly inventory
-Introduction/formulating new procedures for accurate and faster work outputs
-Creating department procedures/policy
-Sales analysis and product evaluation
-Ordering and create project plan to enhance more sale
-Perform business review to department manager and store manager
Company: PHILIPPINE SEVEN CORPORATION ( 7-Eleven)
Position: Lead Clerk / Supervisor
Inclusive Date: August 1994to December 1998
Duties and Responsibilities:
- Responsible for shift schedule and personnel management
- cashiering and cash counting
-sales analysis, product forecasting
-inventory and requisition
Elementary: Polo Elementary School
Graduated: March 1986
Secondary: Aklan National College of Fisheries
Graduated: March 1990
College: National College of Business Administration
Course: Bachelor of Arts Political Science
Graduated: March 1994
I hereby certify that the above information is true and correct to the best of my knowledge.
Ian Condez Baron
Work Experiences:
Educational Background:
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