*** ********* ***** 502-***-****
Paris, KY *****
***************@*****.***
ANGIE HAY
Objective Position in which I can apply my knowledge and experience in Administrative and Customer Service.
Profile 18 years hands-on experience in Customer Service and Administration.
Results-driven employee who leads by example. Develops team environment based on respect, fair play and good decision making.
Detail-oriented, accurate and well organized; can execute multiple/complex projects simultaneously.
Education H.S. Diploma Harrison County, Cynthiana 1991 Professional Experience
Billing and Collection Specialist
2020-2022
Fister Distribution Lexington, KY
Data Entry
Filing
Bookkeeping
Billing
Collections
Answering Phones
Dispatcher
2017-Present
Ryder Georgetown, KY
Customer Service
Answer phones
Data Entry
Daily dispatching trailers to drivers
Tanning Consultant
2012-2017
Sun Tan City Georgetown, KY
Customer Service
Customer Relations
Selling of tanning packages & products
Daily managing of money, hand deposits etc.
Store cleaning
Customer Service Representative
2015-2017
Kohl’s Georgetown, KY
Customer Service
Point of Sale
Jewelry
Sales Floor
Inventory/truck
Sales Consultant/Director
2007-Present
31 Gifts
Scheduling of Parties
Recruiting of New Consultants
Placing Orders as Needed
Manage Accounts
In Home Parties
Customer Service
Vendor Shows
Stay at Home Mom
2005-2007
Customer Service Representative
2002-2005
American General Finance Paris, KY
Making of Personal & Home Loans
Collections
Customer Service
Data Entry
Payment Taking
Daily Filing
Customer Service Representative
1998-2002
Kentucky Finance Lexington, KY
Making of Personal & Home Loans
Collections
Customer Service
Data Entry
Payment Taking
Daily Filing
Daily Invoicing
SKILLS & ASSETS
Very strong analytical, organizational & multi-tasking skills
Customer issue resolution in a professional & polite manner
The ability to communicate & motivate as a team player with customer, coworkers & multiple levels of management
Capable of maintaining a very flexible schedule
Problem solving independently or through group discussion
Successful at creating & maintaining lasting relationships with customers