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Front Desk Customer Service

Location:
Surrey, BC, Canada
Posted:
January 03, 2023

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Resume:

John Claxton

Surrey, British Columbia C: 778-***-**** aduet7@r.postjobfree.com

Summary

A hard-working, resourceful, and efficient supervisor seeking an organization to grow with. A team player with excellent attention to detail paired with highly developed interpersonal skills and quick problem-resolution abilities. Training & Tickets

WHIMIS Certified, First Aid, Security Ticket, Valid Class 5 Drivers License Core Competencies

Planning & Scheduling Team Building, Mentoring & Leadership Information Management

Goal Oriented Achiever Regulatory Compliance Management 6 Years of Coordinating Experience

Daily Reporting & Meetings Precise Time Management Problem Solving & Change Management Professional Accomplishments

As Front Desk Worker, 2019 – Present

Atira Property Management Inc. Vancouver, BC

cared for safety and security of the building

answered and directed telephone calls, responding to tenant questions

managed guests in accordance with guest policy

prepared to administer naloxone when responding to drug poisonings

conducted hourly floor checks and supported co-workers with health and wellness checks

recording and reporting building damage according to policy; and other related duties assigned by the manager or Director responsible for the building

flexible and open to taking on various tasks as needed

put residents first and worked to include them in all decisions affecting their lives

worked with residents who struggled with substance use, brain trauma and cognitive impairment and or mental wellness

supported tenants’ abstinence while working in a harm reduction environment

developed and maintained positive relationships with tenants and co-workers

flexible for daytime or graveyard shifts

As Supervisor, 2010 - 2019

Nasco Staffing Solutions Vancouver, BC

planned, directed and co-ordinated activities for over 15 employees

organized and monitored staffing schedules and rotations

effective management of employee performance including support, training, and discipline

coached and counseled employees towards improved performance

communicated goals and performance standards to employees

executed excellent written communication for inbound and outbound paperwork

conducted performance evaluations and made employee recommendations

ensured consistent adherence to company policies, procedures and performance standards

maintained up-to-date work records

provided excellent customer service while representing business in a professional manner



Contact this candidate