Event Coordinator Customer Service
Resume:
Kori A. Alexander
PROFESSIONAL
SUMMARY-
Event manager with fourteen years of experience in the events field. Strong project management and problem solving skills allow for superior customer service. Proven track record of creating fun and elegant events, from venue selection to set up to break down. Strong writing skills .
WORK HISTORY-
NOVEMBER 2015 -MARCH 2020
Event Manager R&k Vineyards
• Plan and manage up to 150 corporate events and up to 75 weddings each year Manage service staff of 10-25 employees, including servers, bartender and bussers, offering constructive feedback for superior service
• Forge and maintain relationships with caterers, florists and other vendors to ensure quick and on-time installations and breakdowns of events
• Strong problem solving and project management skills kept planning on track
• Mastered contract negotiations and gained a reputation for bringing events to completion under budget
SEPTEMBER 2012 -NOVEMBER 2013
Event Planner Moose International
• Planned and organized on-ship weddings and celebrations
• Attend to start-to-finish details to ensure personalized service to guests
• Skilled in menu planning and floral design
• Received a 4.8/5 Star rating for customer service during tenure JULY2010-AUGUST-2013
Event Coordinator / Management
Fulfilled contractual obligations, including communications, vendor coordination and schedule creation.
• Accurately calculated and processed expenses during and after events.
• Maintained constant communication with clients via phone and email.
• Event sales
• Team leadership
• Contract negotiations
• Marketing
• Calendar management
• Communication
• Client relations
• Budget development
Education-
Bachelor of Arts & Events Certification
San Francisco Ca,
Adrian's Beauty College
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