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R.N Customer Service

Location:
Cabanatuan, Nueva Ecija, Philippines
Posted:
January 03, 2023

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Resume:

VILMA S. VICENTE, R.N.

Malabon City, Philippines

+632 099********

adues6@r.postjobfree.com

Skype ID: live: vicentevilma_2

P R O F I L E

A professional nurse who uses her knowledge and skills in interpersonal communication, critical-thinking and decision making to manage and prioritize the health care needs of patients; to be able to provide quality and safe nursing care. In the same way to grow in mind and spirit through my profession.

EDUCATION:

DR. LANTING COLLEGE

Degree: Masteral of Arts in Nursing 2nd year student

OUR LADY OF FATIMA UNIVERSITY

Degree: Bachelor of Science in Nursing 1991-1995

Nurse Licensure Exam Republic of the Philippines

December 1995

0287354

Saudi Council License Nurse Specialist

September 2021

20178913

ACLS Provider

215*********

BLS Provider

215*********

Informatics Computer Institute

I.T Power Module

Microsoft Windows ’95, MS Word ’97, MS Excel ‘97

JOSE RIZAL HIGH SCHOOL 1987-1991

TINAJEROS ELEMENTARY SCHOOL 1981-1987

PROFESSIONAL EXPERIENCE:

AL HADA ARMED FORCES HOSPITAL – TAIF REGION, SAUDI ARABIA

NURSING SUPERVISOR September 15, 2020 – October 1, 2022

Duties and Responsibilities:

Philosophy

1.Supports philosophy, objectives and policies of agency and Nursing department.

2.Coordinates the formulation/review, implementation, and evaluation of the philosophy, objectives, and policies for the areas under his/her responsibilities.

3.Interprets philosophy, objectives and policies of the Nursing department to staff, patients, allied health care personnel and significant others.

Planning/Organization:

1.Formulates a course of action for meeting the needs identified.

2.Provides input in the overall development/evaluation of budget monitoring systems for the Nursing department.

3.Identifies problems in areas of responsibility and formulates, implements, and evaluates solutions to resolve these problems.

4.Creates an environment for constructive changes to occur in assigned areas of responsibilities.

5.Assumes responsibility for additional administrative assignments as required.

Personnel

1.Participates in determining, for areas of responsibility the number of staff positions, scope and responsibilities of each position.

2.Interviews, selects, disciples, promotes or dismisses staff for which she/he is directly responsible based on established administrative protocols.

3.Ensures that all new Nursing department staff assigned to her/his areas of responsibility completes the Nursing department orientation program.

4.Ensures that all Nursing department staff assigned to her area of responsibility who require re-certification in specialize/delegated skills successfully complete the re-certification program approved by the Nursing Executive Committee.

5.Ensures that performance appraisals are completed on departmental staff she/he is directly responsible for at intervals outlined in hospital policy.

6.Ensures that all Nursing staff within her/his areas of responsibility participate in the Nursing department staff development program.

7.Support research activities within the Nursing department.

Quality Improvement

1.Is responsible for the implementation of the Nursing department’s quality improvement program within her/his areas of responsibility.

2.Ensures the Nursing staff in her/his of responsibility receives continuing education regarding the Nursing department’s quality improvement program.

3.Ensures the data collected pertaining to quality improvement activities within her/his areas of responsibility are forwarded to the associate hospital administrator, Nursing.

4.Provides regular reports on quality improvement activities for her/his areas of responsibility as required by Nursing departmental policy.

5.Is responsible for ensuring that her/his areas of responsibility set annual objectives for quality improvement and evaluate achievement of these.

6.Communicates problems, issues or trends in area of responsibilities which affect either patient care or departmental programs to the associate hospital administrator, Nursing.

Self-Development

1.Maintains licensure in country of hire.

2.Maintains certification in cardiopulmonary resuscitation every two (2) years.

3.Works productively on committees.

4.Participates in the activities of the Nursing Executive Committee and Nursing Council.

5.Supports and encourages participation of staff she/he is directly responsible for in the activities of the Nursing department.

6.Identified and uses appropriate resources in problem-solving.

7.Assumes the role of nursing advocate.

Evaluation

1.Evaluates the effectiveness of programs and administrative functions directly under her/his responsibility.

2.Provides guidance to the staff directly under her/his responsibility in evaluating themselves.

Research

1.Identifies nursing issues/problems within her/his areas of responsibility, which require nursing research.

2.Facilitates the development of evaluative research projects to investigate nursing issues/problems identified.

3.Coordinates the data collection process for the evaluative research projects in her/his areas of responsibility.

4.Analyzes data obtained from evaluative research projects and formulates recommendation based on the findings.

UROLOGY CENTER OF THE PHILIPPINES

NURSING SUPERVISOR – OR SPECIALTY AREA May 2013 – March 10, 2020

HEAD NURSE – OR SPECIALTY AREA May 2011 – April 2013

Duties and Responsibilities:

Assist in preparation of work schedules and makes daily assignments of nursing staff

Assist in delegating aspects of nursing care to others members of the health team commensurate with their educational preparations experience and provides appropriate provision

Ensure proper dispensing and secure storage of medications

Conducts periodical reviews and medical record, nursing care plan and nursing related reports to ensure proper delivery and documentation of services.

Assist in providing an occasional in service training

Assist in monitoring performance against service standards.

Informs the Chief Nurse of actual or anticipated issues in or problems.

Provide assistant in the overall management of the nursing section.

STAFF NURSE June 2008- April 2011

Duties and Responsibilities:

Initiates and performs nursing care to meet the needs of patients utilizing the nursing process:

1.Assesses the individual’s needs for nursing care based on patient’s history, result of physical, diagnostic, and laboratory examinations.

2.Institutes nursing interventions consistent with the overall plan of care with special considerations for the patients safety and comfort.

3.Execute written, legal prescriptions for the patient’s safety and comfort.

4.Provides health teaching to patients, his family and significant other so that they may understand this illness and participate actively in his care.

5.Evaluates/modifies nursing care provided in terms of effectiveness and efficiency of nursing measures rendered and feedback from patient and family

6.Conducts discharged planning with patient and family. Documents accurately and observations and services rendered to the patients.

Prepare patients to other procedures

1.Scrubs and or circulate in the operation

2.Prepare the instruments and materials needed in the surgery

3.Helps enforce strict aseptic technique

4.Care of patient before transfer to the recovery room

5.Gives comprehensive nursing care to patient

6.Prepares and administers medication through different routes with strict observance of aseptic

7.Delegates subordinates and give assignment

NEW MARKETLINK INTERNATIONAL CORPORATION

PROFESSIONAL SALES REPRESENTATIVE June 1998-September 2000

Duties and Responsibilities:

Promote company products and builds a positive image for the company

Plans promotional/sales technique and ensure that it is in accordance with the company standard and practices

Plan itineraries and coverage’s systematically within area

Keeps medical doctors and other clients updated on issues regarding the products

Generates sales of products and achieves monthly quota

MERCURY DRUG CORPORATION August 1996-September 1997

PHARMACY ASSISTANT

Duties and Responsibilities:

Attends to customers’ needs and complaints

Post daily report fully responsible to the correctness of quantity, price, description of item bought

PROFESSIONAL SUMMARY

Highly skilled career professional

Influential leadership skills and proficient in oral communications skills

Practices commendable customer service

Computer skilled

Capable of learning and applying new skills; willing to undergo training

Excellent public relation skills as recognized by colleague

TRAININGS AND SEMINARS ATTENDED:

Patient Experience Lecture July 25, 2022

Blood Transfusion Training June 23, 2022

Acute respiratory distress syndrome (ARDS) June21, 2022

Intravenous Training May 26, 2022

ACLS and BLS January 15-16, 2021

Procedural Sedation Training Program for Nurses January 27, 2021

Infection Control Policies August 31, 2021

Fire Safety In Service Training November 1, 2021

Hazardous Materials and Waste Management November 21, 2021

PERSONAL DATA:

Date of Birth : October 26, 1974 Civil Status : Married Religion : Born Again Christian Nationality : Filipino Spouse : Ramil Vicente

REFERENCES:

Osman Mardi, M.D.

OB/Gyne Consultant

Prince Sultan Military Hospital KSA

+096*-*********

adues6@r.postjobfree.com

Glenn Bautista, M.D.

Anesthesiologist

St. Luke's Medical Center

+063 091********

adues6@r.postjobfree.com



Contact this candidate