JUMMY WRIGHT

West Bloomfield, MI ***** 248-***-**** adueq3@r.postjobfree.com

www.linkedin.com/in/ade-wright

SUMMARY

A dynamic, dedicated, organized, and detailed Business Analyst and Certified Scrum Master with five (5) years’ experience in eliciting, analyzing, documenting business and functional requirements using various elicitation techniques. Proficient in Product Management, Project Management and Quality Assurance. SKILLS AND TOOLS

Requirements Elicitation Agile JIRA

Requirements Documentation Scrum Rally

Business Analysis Waterfall Azure DevOps (ADO)

Product Owner SDLC Confluence

Project Management SQL Microsoft Visio

Scrum Master Quality Assurance Snag IT

Risk Management User Acceptance Testing (UAT) Miro Business Process Mapping Microsoft Office Suite API WORK EXPERIENCE

MedFront Dallas, Texas

Business Analyst 09/2021- Present

• Served as Business Analyst to Facilitate the development of an enhanced cloud-based pharmacy prescription management system that improved efficiencies between pharmacies and healthcare facilities.

• Facilitate requirement gathering sessions to elicit business requirements and translate them into user stories and functional Specification.

• Collaborating with Scrum and Development teams to plan, prioritize and refine the product backlog with clear user stories and acceptance criteria.

• Translate stakeholder requirements into different tangible deliverables such as functional specifications, user stories, acceptance criteria, use cases, process flow diagrams, data model diagrams and mock-ups.

• Cross functional, resourceful, and proactive with the ability to act as client’s consultant and business analyst on the business angle and collaborate with software developers, and other IT teams to ensure clarity of requirements by validation and testing.

• Collaborate with Product Owner to facilitate Backlog Grooming and Sprint Planning sessions ensuring that the sprints are well planned with clearly defined user stories and acceptance criteria.

• Liaison with different groups of users such as pharmacists, pharmacy techs, doctors, hospitals, health care facility, insurance companies to build consensus on features to be prioritized for release.

• Assist Scrum Master with facilitating Scrum ceremonies such as daily stand-up, backlog grooming, sprint planning, sprint retrospective and product demonstration.

• Assist with writing test cases and executing functional testing while clarifying any questions per requirement or functionality.

Lincoln Property Company Dallas, Texas

Business Analyst 09/2017- 08/2021

• Served as Business Analyst on multiple projects including the successful development of a new Virtual Tour Management System aimed at reducing in-person appointments and increasing conversion rate by 65%.

• Elicit requirements through interviews, questionnaires, focus groups, research, and other techniques by working with stakeholders to define and document business and functional requirements.

• Worked closely with internal and external stakeholders to define requirements specifically tailored towards the project goal of reducing in-person appointments while providing an application that answered most customer questions.

• Translate stakeholder requirements into different tangible deliverables such as functional specifications, user stories, acceptance criteria, use cases, use case diagrams, process flow diagrams, data model diagrams, mock-ups.

• Collaborate with business users to define scope, clarify Functional and Non-functional requirements, and translate them into application and operational requirements.

• Serve as liaison between internal and external stakeholders, product owners, and development teams to facilitate reaching consensus on scope, design decisions, and implementation decisions.

• Trace the functional requirements through the stages of the SDLC to ensure that the requirements are fully implemented.

• Assist product owner with managing and prioritizing Sprint backlog, planning releases, while seeing project from inception to completion using the Agile/Scrum and waterfall development methodologies.

• Identify process inefficiencies through GAP analysis and outline sensible solutions.

• Support with User Acceptance Testing and training documentation First Bank Lagos

Head, Wholesale Products, H/O 05/2014- 08/2016

Group Head Manufacturing Branch Management 12/2007 – 04/2014

• Provide leadership and overall direction to the Team (Product Managers) in line with the Bank’s strategic objective.

• Startup of new branches with profit within the first few months and turnaround loss making branches to profit positing.

• Grew Commercial businesses in the branch to drive Letters of Credit and FX trading activities.

• Products Development, Management and Reviews of existing products in the Bank for improved profitability.

• Budget preparation, performance monitoring with KPIs to track achievements against set target.

• Collaborated with Project teams as an SME in conjunction with business units and various stakeholders for the implementation of the bank’s Loan Management System and successful automation of loans which reduced transaction processing time and improved RM efficiency while the Bank recorded profitability growth by 20%. Diamond Bank Lagos

Branch Manager Team Lead 07/1993 – 11/2007

• Responsible for the overall management of the branch, both business and operational issues.

• Achieved good profitability through sustainable low-cost deposit base and creation of high yield risk asset.

• Provided overall direction and support for Account Officers in marketing the bank’s products and services to targeted Retail/Commercial banking customers/prospects and had overall accountability for managing such relationships.

• Review of the Group’s annual business plans in line with the bank’s corporate objective and goals.

• Organize workshops/training for staff development to ensure excellent standard of service and relationship management.

• Conduct customer satisfaction survey and attend to customers’ complaints and enquiries. CERTIFICATIONS & EDUCATION

Scaled Agile, Inc

Certified SAFe® 5 Scrum Master

Certified Scrum Product Owner (CSPO)

EDUCATION

Lagos State University

B.A. (Honors) English

University of Lagos

M. Sc (IRPM) Industrial Relations & Personnel Management Michigan Ross School of Business – Michigan

Positive Leadership Program

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