Alexander **** Overlook Dr. Three Rivers, Gordon MA 01080 413-***-**** aduelu@r.postjobfree.com Summary

I have worked extensively with computers over the years, and has had a great deal of experience using Microsoft Office and related programs. I have also regularly used Open Office particularly for performing data entry. I have years of experience working with people with intellectual disabilities which has given me a calm, pleasant demeanor and great fulfillment from interacting with customers and co-workers whether in person or over the phone. I pride myself on my ability to multitask and work on several projects simultaneously. I have a background in working with HIPAA training at one of my previous roles. My positive attitude is something that you can depend on. I worked at Pearson as a contractor from April 2018 to September 2018 and feel I have learned a lot and really enjoyed my work there. I look forward to learning more. I worked at Brunelle Medicaid Consultants for several; years, helping people sign up for long term MassHealth care in Nursing Facilities. I did this by working closely with the families and staff of the Healthcare Facilities. All information was added into a database using Google Suite. I previously worked with Flagship Appraisals and would accept orders from multiple vendors and would them compile the necessary data from the state MLS and CAD databases to prepare the order for our Appraisal Team.

Education

HIGH SCHOOL DIPLOMA 2002 PALMER HIGH SCHOOL

Skills & Abilities

TECHNICIAN & PRODUCTION

• Data Entry

• MLS and CAD databases

• HIPAA Training

• Microsoft Office Applications

• Google Suite

• Apache Open Office

• Strong Customer Service

• LXR and ExamDeveloper software

• Snag it

• CERTS

• Keeping Records and Files organized

• Medicaid Rules and Regulations

• Speaking to many people on the phone

• Test Form Building

• Database Transfers

Experience

CUSTOMER SERVICE/DOCUMENT PREPERATION FLAGSHIP APPRAISALS 04/2022– 10/2022

• Working with Vendors and prepared documents for Realty Properties.

• Maintaining Files on Properties and updated as needed

• Learning more about the Appraisal process

• Acting as the bridge of communication between our Vendors and Appraisal Team

• Using Google Suite and MLS databases to compile data in our database MEDICAID CONSULTANT BRUNELLE MEDICAID CONSULTANTS 06/2019–10/2021

• Working with Families and Nursing Facilities to help people apply for Medicaid.

• Maintaining Files on Clients

• Learning more about Medicaid

• Acting as the bridge of communication between Families and the Nursing Facilities

• Using Google Suite to compile data in our database TECHNICIAN PEARSON VUE 04/2018–10/2018

• Worked on Test Migration from LXR to ExamDeveloper

• Worked on importing Test into CERTS

• Built interactive test items

• Transferred databases

PRODUCTION SPECIALIST SUNSHINE VILLAGE, LLC. 06/2003–09/2017

• Filled client orders and packages, worked on several client’s projects simultaneously

• Responsible for order/quality inspections

• Responsible for data entry and quality reporting

• Completed HIPAA Training to ensure quality, and compliance with multiple clients

• Data entry involving company figures into computer system

• Assembling various jobs taken by the company and working with people with intellectual disabilities to complete jobs to quality standards and meet deadlines

• Jobs included assembling Specimen Shake trays for Eppendorf

• Inspecting printed plates for Eastern Etching

• Labeling and packing soap for Australian Natural Soap Works

• Assembling Fundraiser Packages for Yankee Candle Page 2

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