LORI KING

LK

kinglorio *******@ gmail.com 605-***-****

*** ****** **** ******, ***** Ciy. SD, 57701. US

wORK HISTORY Sales Representative Team Leader January, 2022 to April, 2022 MetroPCS- Rapia caty, >D

Used a consultative sales approach to understand customer needs and make relevant recommendations. Answered [Number] calls per [Timeframe] to help customers with their questions and concerns. Provided knowledgeable and triendly assistance to customers at every stage ot the shopping and purcnasinE process.

Greeted customers and ofered assistance with merchandise selection, accessory selection, and purchase completion

Oversaw the quality assurance program, which ncluded on-Site assessments, internal audits, and Customer surveys.

Built and nurtured strong relationships with customers in or der to foster loyalty and increase customer satis faction ratings by [Number 1%.

Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work nght away. Elderly Caregiver - February, 2019 to January, 2021 Care Giver In-Home Care - Rapid City, South Dakota Built rapport in order to create a safe and trusting environment in which to provide care. Kept the house clean and well -stocked, ran errands, managed laundry, and went grocery shopping once a week

Followed the doctor's instructions and administer ed the medication. Helped disabled clients in any wayl could to help them àchieve independence and happiness. mes

ad hedical treatment, assisting in the

optimization of treatments and improving outcome

Assisted patients with self-administered medications through [Action] and [Action]. Kept track ot progress and documented any changes in the patient's health status, Keeping the Made healthcare sure that team personal informed. and professional documents were filed properly. Head Housekeeper Executive Assistant- November, 2016 to January, 2018 Hotel Alex Johnson Rapid City, Curio Collection by Hilton - Rapid City, SD Assisted with team building initiatives as well as overall support for the organization's culture and morale.

Acted as a point of contact for research and information gathering for [Type] and [Type) executive Created managers. and maintained an internal client filing system us ing [Software] rext, data, and graphics were transcribed, tormatted, input, and edited by me ASSisted the human resources department witn the annual employee review process in order to manage merit increases based on periormance

EDUCATION Lakota Studies - Associate of Arts - 2010 oglala Lakota College - Rapid City, SD

Award for the President's List of Maintaininga GPA of 3.68 or higher. SKILLS Payment processing Cash Handling

us tomer service Team management

Communication skills

PROFES Ready to put your [Numberl years of experience and skils to work in a new and challenging role Lontact Spechailst witn .umberIyears or experience in all aspects or contract aaministraion ànd Bringing [Nunmber] years of experience in [ Field] and a track rerord of putting successful, cost- effective solutions into action.

SKll set] and 1Skill set have a strong background. Enthusiastic [Job Title] eager to contribute to team success through hard work, atention to detail and excellent organizational skills. Clear understanding of {Task] and [Task] and training in [Ski. Motivated to learn, grow and excel in [Industry1.