Front Desk Office Assistant

Rilouvinnx ISAAC

Millersburg. OH *****

740-***-**** *********@*****.***

OBJECTIVE

To perform any assigned projects/tasks effectively and meet any goals set by my supervisor in a timely manner.

EDUCATION

Jan 2019 – Dec 2022 The University of Akron - Akron, OH

• Bachelor’s degree (Still need to finalize a process with my university regarding my degree.)

Jan 2015 – May 2017 Cuyahoga Community College - Cleveland, OH

• Associate of Science (Pre-Engineering)

• Dean’s List: 2016

• Cuyahoga Community College Honor Student: Spring 2016

• Phi Theta Kappa Student: Fall 2016

SKILLS

Language: French, Haitian Creole, and basic Spanish. Microsoft Office Suite: Word, Excel, and PowerPoint. Computer Design: Autodesk Inventor, AutoCAD (basic), KiCad (EE Design Program). EXPERIENCE

Oct 2022 – Nov 2022 The Genie Company / Overhead Door Corporation – Mount Hope, OH Door Program Coordinator

Coordinating information with different stores and customers throughout the US.

• Investigated or followed-up, as necessary, with customers, retail stores or dealers as necessary for order completion and delivery in a timely manner.

• Determined best method to resolve problems to ensure customer satisfaction.

• Provided detailed explanation of company procedures in respect to Furnish and Install issues.

Feb 2022 – May 2022 The University of Akron - Akron, OH Student Dean Office Assistant

• Greeted and assisted students, faculty, and staff with their expectations.

• Answered and redirected phone calls.

• Checked emails, mails and ran campus errands (barely). Jun 2020 – Dec 2020 Carlisle and Finch - Cincinnati, OH Co-Op Engineering Student Assistant

Assisted with 3D Inventor drawing, circuit board design, small electrical engineering projects:

• Created schematic circuit design to convert to PCB layout, and the Gerber files.

• Assembled and soldered electronic components to circuit boards and tested them.

• Tested several circuit boards/Transformers by measuring voltages & current flow.

• Assembled 3D printers from a complete kit, following instructions from a book.

• Modified or created python code to control and read back data through a complex power supply connected to a circuit board.

Jun 2019 – March 2020 The University of Akron - Akron, OH Student Assistant for the Professional Development Center (Leadership Institute) Helped with various duties involved with seminars / speaker events / front desk office:

• Handled students’ and faculty members’ concerns at the front desk.

• Worked closely with the staff for the preparation of events/seminars.

• Managed mailing services for oversea students at the university.

• Packed and organized welcoming SWAG bags for students.

• Assured the availability of necessary materials for professors in their class. Jun 2019 – Sept 2019 The University of Akron - Akron, OH Student Assistant for the Saturday MBA Program

Responsible for multiple tasks:

• Communicated direct concerns of MBA students to my supervisor, director of the program or his assistant.

• Helped set up materials for informational events about the Saturday MBA program.

• Inspected and ensured the arrival of expected ordered food on time. ACTIVITIES

Volunteered for the International Student Orientation group. Volunteered for the Engineering Career Fair event. Engaged in community service through socio-educational activities. AFFILIATIONS

Spring 2017 Vice President

International Club, Cuyahoga Community College - Western Campus. Spring 2016 Writer

The Voice Club, Cuyahoga Community College - East Campus.

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