RESUME

Damandeep kaur

Mobile: 234-***-****

Email: aduee1@r.postjobfree.com

Job Objective

To apply my knowledge and experience in the areas of business development, strategic planning for the upliftment of my organization.

To work in a challenging atmosphere providing me an opportunity to learn and add values as a person and to organization as a whole developing organization would be my prime objective.

Professional Synopsis

Highly competitive, self- starter who is organized, discipline & goal oriented

Excellent communication skills demonstrated by ability to work with the people of diverse backgrounds

Listen to determine needs of customers before offering a solution

Quickly establish to rapport with clients

Resourceful & Committed

Versatile & Adaptable

Welcome the challenge of solving problems

Technical Computer skills

Worked on SAP ECC

Proficient in Windows XP/Vista/Window 7/Window 8/Window 10/Windows 11

Proficient in MS-Office applications – version 2003, 2007, 2010, 2016 and Microsoft 365

Worked on AWS environment

Knowledge of mail management on Microsoft Outlook and web browsers

Work Experience:

Accenture Limited

Company’s Profile:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Joined Accenture on March 4th, 2022, as an AR & AP team lead.

Roles & Responsibilities –

Lead team of 6 A/P & A/R assistants, provided training, allocating and reviewing all daily work assignments

Prepare monthly AR & AP Dashboards for leadership – Cash projections, cash position reports

Approve Non PO invoices in SAP

Assist in both internal & external audit

Quarterly conducting knowledge tests for team

Review & process payment proposal

Review collection report on weekly basis, and assist team on collections

Book accruals & process journal entries

Ensuring both AR & AP ageing report is under control, no aged items pending

Ensuring staff advance account is settled on monthly basis

Handle both customer & vendor queries, ensuring queries responded on time

Ensuring cash application is done within the timeline of 2 business days

Complete Bank Reconciliation for month end closing, and reviewing the variances in Trial Balance

Review Intercompany balances at every month end

Preparation of AR & AP Schedules for month end closing

Process Travel & Expense Report, and settle employee reimbursement

Project Handled:

Smooth process transition, from Jubilant Business Services to Accenture

Implemented ACH payment method, a cost effective initiation for company, moving vendors from wire to ACH mode.

Achievement:

Received monetary bonus within 6 months for exemplary performance

Jubilant Business Services Limited (A Unit of Jubilant Pharma)

Company’s Profile:

Worked with Jubilant Business Services Ltd as a Senior Analyst – Finance & Accounting. Jubilant is one of the leading companies in pharmaceutical industry, operating globally.

Tenure– September 30th, 2019 to March 3rd, 2022

Roles & Responsibilities –

Transitioned end to end accounts payable process from Canada location to India

Handle payment processing through wire, ACH, eft.

Responsible for generating payment runs (scheduled and urgent)

Ensure all payment runs are signed off by finance heads

Resolve payment rejection queries

Write off unpresented cheques

Resolve stale checks

Perform treasury role – review cash position on daily basis

Intercompany payments

Bank reconciliation

Provide exceptional customer service to internal and external customers

Prepare various reports – Daily bank balance reports, weekly cash projection reports, payment posting report, bank statement reports, tracker maintenance, AP Dashboard, etc

Invoice processing – PO & NON-PO

Processing employee concur expense reports & their payments

Dealing with all employee/business expense queries

SOP maintenance

Customer Collection & Cash Application

Payment application

Handle inter & intra company fund transfer

Training to all new joiners

Transition

Location – Quebec, Canada

Period – 24 Jan’20 to 28 Feb’20

Process – Accounts Payable

Wipro Limited

Company’s Profile:

Joined Alight Solutions (Formerly known as AON Hewitt) as Benefits Operation Administrator, which later on got acquired by Wipro Ltd (Acquired only India Unit of Alight Solutions), effective 01st September’2018.

Tenure- 14th June’2018-31st August’2018- Alight Solutions,

01st September’2018- 22nd September’2019- Wipro Ltd)

Roles & Responsibilities

The benefits administrator position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, 401(k) plan and retirement plan). The benefits administrator also provides excellent customer service and quality benefits plans, investigates new benefits programs, improves existing programs, and supervises a monitor’s benefits administration, as well as designs employee benefits plans and provides analytical and technical support in the delivery of the benefit programs. Primary backup on various clients

Clients- Airgas, Hearst Cooperation, Wolters Kluwer

Essential Functions

Serve as primary contact for plan vendors and third-party administrators. Coordinate transfer of data to external contacts for services,

premiums and plan administration. Evaluate and revise internal processes to reduce costs and increase efficiency. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.

Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing. Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.

Audit the accuracy and performance of functions performed by benefits staff. Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance.

Prepare various reports for clients- Payroll File, Census File, Bad Address File, Chargeback File, Direct Billing & Payment File, Write Off Report, etc.

Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.

Review client queries, prepare trending report based on queries received. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by management.

Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding.

Handles Benefits Annual Enrollment

Provide customer service support to internal and external customers.

Cross train new joiners

Identifying defects in the process

Tools Used-

TBA (Total Benefits Administration)

Mainframe (Bluezone)

SQL

HRO Workbench

Workday

Lotus Notes

CS PRO (Mainly a customer service tool)

Achievement:

Got 3 client awards within 10 months of Joining.

GAGANDEEP PROPERTIES PVT LTD

Company’s Profile:

“This company is one of the leading estate agents of properties across Delhi. They are also registered partners with ACRI (Association of Certified Realtors of India).

Designation:

Senior Accounts Executive

Duration:

1St August’2017-, 1st June’2018

Contributions/Highlights:

Payment reconciliation

Maintenance of final accounts- Trial Balance, P&L, Balance sheet

Handling Petty cash expenses

Preparation of debtors’ statements on weekly basis.

Day to day Accounting transactions in Tally-7.2 software. –

Preparation of Debtors’ reconciliation. - Making official letters for various departments.

Handling customer queries

Invoice generation

Maintaining Field on Street (FOS) or customers detail records in Excel Sheet

Order handling

Client visits & calls

Achievement:

Got awarded for QUICK LEARNER

GENPACT INDIA PVT LTD

Company’s Profile:

“GENPACT INDIA LTD”-One of the world’s top brand name in the BPO sector, Genpact Limited is a multinational business process outsourcing and information technology services company, domiciled in Bermuda with executive headquarters in New York. Genpact has a primary listing on NYSE (New York Stock Exchange). First of the few companies which presented outsourcing as a booming industry.

Designation:

Process Developer

Tenure:

3rd December, 2014- 12th July, 2017

Domain:

Procure to Pay (Accounts Payable)

Process Name:

Kraft Heinz Company

Role 1:

Cash & Bank Associate-Process Associate

Duration:

03rd December, 2015-31st August, 2016

Contributions/Highlights:

Responsible for tracking payments being initiated through various payment methods, like Wire, EFT, ACH, Check, SCF, Bank of America payments

Responsible for reporting the payment status to the stakeholders (Treasury, Clients, management, other teams, helpdesk, etc.)

Responsible for reconciling the payments initiated from SAP F110 on previous day with the acknowledgement file received from bank on daily basis

Follow up with IT team, if any payment gets stuck at their end

Liasoning with various banks (CITI Bank, JP Morgan Chase Bank) when required in regards to the vendor payments

Do work to resolve the open items related to the payments of vendor

Working on the Match Pay Items (Checks which are presented at CITI Bank & if bank find some discrepancy in those checks, then it comes under match pay list)

Responsible for accounting the refund checks

Process the proposals for Intercompany Netting Wires

Closing the documents manually in SAP through F-53

Work on stale dated checks i.e. abandoned property & follow up with vendors to resolve those stale dated checks

Reporting of abandoned property checks to the accounting services team at client site

Responsible for handling the return checks

Work on the vendor debit balance file with the objective to decrease the balance & to recover the balance from the vendor

Responsible for performing DAT- Duplicate Audit test

Responsible for reporting of process related exceptions to the client

Accountable on all types of invoices, i.e., PO/NON-PO, utility bills, standard check requests

Resolve payment related queries sent by other departments

Also providing training to new resources

Role 2:

Heinz Senior Payment Analyst-Process Developer

Tenure:

01st September, 2016-12th July, 2017

Contributions/Highlights:

Apart from above mentioned activities, below were also my areas of responsibilities-

Handling payments for 3 ERP’s-BPCS, SAP, SRM

Responsible for reconciling SCF payments

Responsible for resolving F110 exceptions- different error codes in F110 payments

Payment Proposals for SAP

Inbound & Outbound of invoices at Prime Revenue portal

Handling SCF payments

Knowledge developer for the process

Conducting PKT’s (Process Knowledge Test)

Technical Tools used in above profiles:

SAP ECCs

BPCS

SRM

Akritiv

Prime Revenue

Citrix

CITI Bank Direct Services

CITI Bank SCF Portal

Microsoft Office

Ipaysmart

DAT- Duplicate Audit Tool

Achievement:

Received various Genpact bronze awards for exemplary performance

Received various clients awards & spot awards

Received multiple appreciations from Manager and on-shore team

Lean Trained

Knowledge Developer

Filed 5 lean ideas for the process improvement

Cross trained in other sub-teams of AP

Received appreciation from training team

Educational Credentials

Course

University/Board

Year

M.COM (Finance & HR)

Jamia Millia Islamia University

2016

Certification in IFRS (International Financial Reporting Standard)

ACCA (The Associations of Chartered Certified Accountants)

2015

B.COM

Delhi University (Ramanujan College, South Campus)

2014

Common Proficiency Examination (CPE)

Institute of Chartered Accountant of India (ICAI)

2011

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