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EditTemplateDownloadPrintEmailWebpageLettersJobsSHELIA D BAILEY 656 E Princess Anne Rd
Norfolk, VA 23510
Tel: 757-***-**** Cell: 757-***-****
Email: adued9@r.postjobfree.com
WORK HISTORY
Mar 2010
to
Present Patient Account Representative
Sentara Healthcare
Chesapeake, VA 23320
Follow-up with various insurance companies to trouble shoot accounts needing, additional information, or whatever is necessary to get patient claims processed for payment.
Work includes patient contact and constant contact with insurance company representatives.
May 2004
to
January 1, 2014 OE Representative (PT)
QVC
Chesapeake, VA 23320
Take inbound calls for customer sales. Help with product detail information.
Nov 1991
to
Mar 2010 Accounting Technician
Sentara Healthcare
Norfolk, VA 23502
Assisted in monthly financial package for various third party payers in reconciling contractual adjustments for hospital patient accounts. Kept a weekly log of payments and adjustments from remittance vouchers from these third party payers.
Assisted in year end cost report process used to reconcile contractual payments due to Sentara Healthcare for reimbursement. Proficient mathematical skills.
Proficient navigation of microsoft excel spreadsheet. Always had to be available to work the ten days of the month. Feb 1985
to
Nov 1991 Accounting Clerk
Humana Hospital Bayside
Virginia Beach, VA 23455
Assisted in Blue Cross reconciliation for a month end financial package to be mailed to home office. Kept a weekly log of payments and adjustments posted to patient accounts. Assisted cashier in posting of checks received from patients to be posted to their personal hospital account. Assisted in computing bi-weekly payroll for hospital employees. Had minimal training.
Minimal adjustments had to be made to my payroll computations. EDUCATION
Aug 2004
to
Dec 2006 St Leo University
Norfolk, VA
Bachelors of Science/Sociology
Jan 2000
to
May 2004 St Leo University
Norfolk, VA
Associates/Liberal Arts
Sep 1974
to
Jun 1977 Maury High School
Norfolk, VA 23508
Diploma
SOFTWARE/SYSTEM SKILLS
Microsoft Excel
Microsoft Word
PowerPoint
REFERENCES
Avis Blue
Sentara HealthCare
Ann Barfield
Sentara HealthCare
Annie Dickerson
Sentara HealthCare
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