Customer Service Otter Creek
Resume:
********@*******.***
Objective
To gain employment with an organization where I can utilize my previous experience and continue to grow professionally and further enhance my skills, knowledge and experience.
Summary
Successful and reliable individual with 10+ years administration and some accounting skills, mainly QuickBooks. Knowledgeable in providing excellent customer service to clients and fellow professionals. Skilled at problem solving, conflict resolution and a strong team player. Looking to secure a full-time position in a progressive company where I can transfer my skills. Former Operations Manager for 12+ years gold mining and Water hauling.
Skills
oProactive problem solver
oProven team player
oExcellent communication skills
oOrganized and Efficient
oExcellent customer service skills
oGreat attention to detail
oAble to work independently
oProven strong work
Certifications
Leadership for Safety Excellence H2S Alive WHMIS
Standard First Aid – Level A CPR CSTS TDG
Ground Disturbance Level II Class 5 Drivers Licence Fall Protection
Confined Space Awareness Confined Space Entry/Monitor Advanced Rigging
Work Experience
Willy’s Water Service, Operations Manager Receptionist/Dispatcher/Safety
February 2019 - April 2021
●Created accurate correspondence, forms and other documents
●Entered and processed bills and expenses into quickbooks
●Organized all documents, paperwork and maintained a filing system
●Processed Accounts Receivables and reconciled accounts
●Scheduled water deliveries in advance for customers
●Coordinated driver availability, location, travel time and load capacity
●Maintained and coordinated company schedule
●Processed expenses, revenue, sales, costs of operation
●Entered balance sheet transactions
●Ordered supplies for the company
●Organized safety meetings
●Ensured all employee safety certification were up to date
●Prepared and presented safety reports on any accidents and violations
●Ensured we were in compliance with workplace safety regulation
●Answered incoming calls and redirected accordingly
●Directly responsible for 7 employees daily
●On call 24/7
●Work directly with larger based companies such as Suncor and Embridge
Otter Creek Mines- Book keeper, Expeditor, Manager
April 2010- December 2018
●Transported mining supplies from Whitehorse, YT to Atlin, BC quickly, efficiently and safely
●Able to work independently and follow all owner requirements
●Order, track and handle delivery delays, coordinate with warehouse managers for transport of large loads of Steel
●Ensure orders have been shipped out to the mining location.
●Maintain safety records, keep WCB up to date
●Organize Tool box safety meetings
●Prepare T4s, Process Payroll payments
●Create Employee Schedule, take note of days off, missed days,
●holidays
Hallmark Integrated Tubular Solutions, Oilfield Services Coordinator
August 2006 - July 2011
●Logistics Coordinator for oil production
●Organized services with multiple vendors to meet tight deadlines
●Inventory Controller
●Dispatch Trucks and produced bills of lading
●Produced work orders and prioritized jobs to meet production and schedule requirements
●Inspected product load for accuracy and safety before shipment
●Worked overtime as well as on part of a 4 week on call rotation that required 24\7 attendance.
●Loaded and unloaded trucks using a forklift or overhead crane.
Ran a yard crew if required during after hours.
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