Data Entry Administrative Assistant
Resume:
Kristine Davis
Searching for remote opportunity
Sherman, TX 75092
************@*****.***
Customer oriented, trustworthy, dependable person looking to find a remote position focusing on customer satisfaction and customer care. Always willing to go above and beyond to satisfy customer and business needs.
Previous experience includes remote processes with past employment. Work Experience
Obituary Advisor
Gannett Wisconsin Media
January 2022 to Present
Work remotely answering phones for personal parties and funeral homes who would like to place an obituary in our nationwide newspapers (USA Today). Close newspapers for publications daily. Approve posts for online memory boards on the newspapers websites. Enter and edit all obituaries requested. Medical Bill Collector
Mednax - Phoenix, AZ
August 2020 to October 2021
Resolved insurance claims through proactive communication and collaboration with company representatives.
Performed various administrative functions for assigned accounts such as recording address changes and purging records of deceased customers.
Handled administrative tasks expertly, including updating accounts and producing professional business correspondence.
Contacted insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Collaborated with team members to meet daily demands and handle challenging projects. Maintained full compliance with legal, health, and safety regulations. Office Medical Biller
Pacific West Ambulance - Lincoln City, OR
January 2013 to November 2014
Researched and replied to insurance, patient, and internal customer inquiries. Followed up and conducted collections on outstanding balances and receivables. Reviewed claim denials and payer requirements for corrective action. Investigated and resolved denials and rejections within standard billing cycle time frame. Worked hand in hand with front office staff to ensure proper information was received for claims processing.
Revised patient bills for accuracy and completeness and obtained missing information. Managed collections, including mailing of correspondence, working with patients to establish promissory notes for payment, and forwarding accounts to collection agency as needed. Verified and corrected billing data, independently resolving errors. Answered mail or telephone inquiries regarding rates, routing, and procedures. Resolved accounting records and customer issues with thorough analyses of available data. Service Operations Supervisor
Stanley Security Solutions - Tempe, AZ
December 2007 to November 2012
Strengthened team performance with continuous training strategies. Achieved profit targets through careful management of resources and labor hours. Reduced production errors, coordinating new runs based off clear technical plans. Kept quality levels high with quick corrections of identified production problems. Prevented accidents with consistent safety leadership, removing hazards and encouraging safe behaviors.
Met production targets through organized schedules and careful management of priorities. Documented time, output, and cost data for service technicians production. Kept line working smoothly by anticipating and meeting supply needs. Assisted with tasks and work duties during slow periods to maintain team productivity. Assisted customers with sales and service needs.
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Troubleshoot problems and developed successful solutions. Updated office files daily and kept records organized. Completed all tasks promptly and with minimal oversight. Approached and solved work problems with initiative and sound judgment. Education
High School Diploma
Mountain Pointe High School - Phoenix, AZ
May 1998
Skills
• Data entry
• Microsoft Word
• Microsoft Excel
• Customer support
• Microsoft Office
• Customer service
• Schedule management
• Project scheduling
• Administrative Experience
• Office Management
• Accounts Receivable
• Office Administration
• Accounts Payable
• Payroll
• Time management
• Microsoft Powerpoint
• Medical Billing
• Typing
• Project management
• Dispatching
• Guest Services
• Medical Records
Assessments
Administrative support professional fit — Expert
August 2021
Measures the traits that are important for successful administrative support professionals Full results: Expert
Basic attention to detail — Proficient
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Professionalism — Proficient
May 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Senior administrative assistant/receptionist — Proficient May 2021
Using advanced scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate