Expected in **/****

Bachelor Of Arts:

PoliticalScience/Pre-Law 3.7 GPA

Michigan State University

East Lansing, MI

adue8o@r.postjobfree.com

313-***-****

East Lansing, MI 48808

Skills

• Ambitious

• Hardworking

• Critical Thinking

• Administrative Support

• Attention to Detail

Education And Training

Receptionist skilled in administrative support and customer service, managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Hard Working waitress with proven relationship-building and time management skills in fast-paced restaurant environments. FC Legal Group PLC - Legal Administrative Assistant Dearborn, MI

05/2022 - Current

Avenue American Bistro

Wayne, MI

04/2021 - 09/2021

Modern Greek Salad Bar

Dearborn, MI

03/2019 - 08/2020

Superior Compounding Pharmacy - Assistant

Plymouth, MI

Souad Bazzi

Summary

Experience

Managed high volume of phone calls and coordinated well-organized appointment schedules.

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• Supported attorney with clerical and bookkeeping needs.

• Oversaw legal team appointments, hearing and depositions schedules. Focused on growing social media presence through engaging content and using data and customer insights to guide process.

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• Operated POS terminals to input orders, split bills and calculate totals

• Provided exceptional service to high volume of daily customers

• Cleared table and bussed dishes to allow for quick setups Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution

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Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection

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Greeted customers, answered questions and recommended specials, wine and desserts to increase profits

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Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales

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Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests

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• Increased sales of high margin menu items through effective upselling. 08/2018 - 09/2019

Maintained pharmacy counter and related areas in clean, neat and organized fashion

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Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures

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• Restocked shelves and prepared expired drugs for return

• Prepared medication labels with item name and quantity

• Reviewed order information against computer database SKILLS - hard-working - strong work ethic - high volume dining - administrative duties - friendly, optimistic

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