ASHLEY KEITH
********@*****.***
EXPERIENCE
JANUARY 2010 - NOVEMBER 2015
BED BATH&BEYOND
OFFICE MANAGER / FRONTEND SUPERVISER / BRIDAL CONSULTANT
Inventory/Vendor management - Dealt with vendors, order supplies.
Accounts Payable – Invoice processing and file management
Cashier management - Managed cashiers and other employees (10-15) daily activities, training and development.
Help Desk management- Inbound/outbound call management, responsible for exchanges, refunds, placing orders, and resolved customer complaints.
Registry management - Helped customers to create registries, managing appointments, and deadlines.
Payroll – data entry
MAY 2008 – DECEMBER 2009
OLD TIME POTTERY
FRONTEND SUPERVISER / CUSTOMER SERVICE
Assisted management all aspects of the frontend employees and their registers.
Answered phones and involved in customer satisfaction.
Controlled inventory by ordering supplies and scheduling employees.
JANUARY 2008 – MAY 2008
VALUE VILLAGE
FRONTEND SUPERVISER / CUSTOMER SERVICE
Assisted management all aspects of the frontend employees and their registers.
Answered phones and involved in customer satisfaction.
Controlled inventory by ordering supplies and scheduling employees.
JUNE 2006 – MAY 2007
JOLTY JAVA
FRONTEND SUPERVISER / CUSTOMER SERVICE
Barista/Cashier
Product merchandising
Inventory management
EDUCATION
Georgia State University Midlands Technical College
Interior Design Medical Billing and Coding
SKILLS
Office management
-Microsoft Word, Excel, PowerPoint
Inventory management
-Weekly inventory counts and variance analysis
Procurement
-Placed Vendor orders and goods receipts
Accounts payable
-Invoice processing and file management
Certified customer service representative
Trainer
-Lead training for Cashiers and Bridal Consultants
Payroll
Timesheet data entry