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Time Delivery Customer Service

Location:
Overland Park, KS
Posted:
January 03, 2023

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Resume:

JAMES SHARPTON

Overland Park, KS ***** 913-***-**** adue7n@r.postjobfree.com

SUPPLY CHAIN MANAGEMENT EXECUTIVE

Highly experienced leader demonstrating analytical planning to define systems to facilitate leading-edge logistical solutions. Self-starter with a successful history of confronting challenges to heighten profit margin while maintaining strict budgets. Outstanding knowledge of multiple platforms and methodologies including Lean Enterprise Planning and Microsoft Project Manager. Results-oriented and proficient in communication strategies to link team members from various departments on complex projects.

KEY SKILLS

● Supply Chain Management ● Customer Service

● Process Improvement ● Cost Engineering and Control

● Team Leadership ● Project Scheduling

● Problem Solving ● Utilization of Resource

● Interpersonal Communication ● Microsoft Office Suite, SAP Software

PROFESSIONAL EXPERIENCE

Great Plains Supply Inc., Lenexa, KS

Operations Coordinator January 2021 – December 2022

Brought in to update the Warehouse and install new ERP software.

Worked with Software company on training for the new ERP system and adapting it to our business model.

Inventory control, cycle counting, physical inventory, and training warehouse personnel.

Purchasing materials to support business (order, track, receive, and cost out parts sold).

Sales forecasting analyzes sales trends. Prepare for seasonal trends from March through September.

Generate Operational reports and collaborate with Warehouse Manager on projects.

Create SOPs for the warehouse.

N8 Essentials, Olathe, KS May 2020 – August 2020

Manager, Supply Chain

Brought in to help setup a cGMP environment and bring needed skills to a start-up enterprise.

Sourced and purchased materials for the manufacture of hand sanitizer and essential oils.

Set up the logistics for shipping finished goods orders and raw materials.

Conducted inventory to bring their system up to date and utilize their MRP system.

Boehringer Ingelheim Animal Health, Saint Joseph, MO November 2000 – March 2020

Principal Direct Materials Planner (June 2015 – March 2020)

Analyzed large quantities of data to make value-driven decisions and ensure adequate material availability to service customers. Collaborated with cross-functional teams within organization and contracted manufacturer employees to assist in forecasting product inventory and supply chain capacity.

Oversaw purchasing and shipping processes achieving more than 90% on time pick and delivery for all orders, and 95% or above resolution within 24 hours of all issues for increased customer satisfaction.

Fostered expert communications and planning with vendors to develop optimal partnerships. Utilized Vendor Managed Inventory (VMI) to reduce stock levels and product issues and implement proper labeling.

Coached team of 10 in modeling effective processes to create seamless protocol to successfully blend company efforts toward producing appropriate levels of products and on-time delivery to customers.

Spearheaded entire business cycle for transition of purchasing responsibilities to contract manufacturer, which ensured no business interruption and created a seamless process that would minimize destructions for company and reconcile inventory discrepancies.

Purchased Active Pharmaceutical Ingredients (API’s) Moxidectin spend 30M/yr, Oxytetracycline 2.8M/yr, Human Insulin 3.6M/yr, Oxfendazole 2.4M/yr, Furosemide 500K/yr, Meloxicam 700K/yr, Ampicillin 16M/yr

Reduced obsolete inventory, ensured all destructions completed, conducted final inventory counts, monitored data and reports, and resolved inventory issues in preparation of contract completion.

Conducted analysis of resources, diminishing waste, consolidating shipments, and increasing profit margins.

Manager Pharmaceutical Production Planning (November 2000 – May 2015)

Performed all contractual obligations of relationship with Pfizer including but not limited to; processing purchase orders, facilitating engaging meetings, and developing plans to achieve company goals.

Controlled $70 million monthly inventory for pharmaceutical production with only 2 team members, attaining variance of less than 2% on yearly physical count.

Served on team dedicated to executing smooth transition and optimal outcomes for business integration during acquisition of Fort Dodge Animal Health.

Worked with contract manufacturers Bayer (Shawnee, KS), Steri-Pharma (Syracuse, NY), Hanford and Son (Syracuse), Haupt (Italy), and Ulti-med (South Dakota)

Launched contract manufacturing planning dept to unite planning previously dispersed throughout company.

Implemented SAP operating system, created training programs and monitored practices by staff.

Increased customer service level to 95% through expert planning in pharmaceutical production.

ADDITIONAL RELEVANT EXPERIENCE

Remel Inc., Lenexa, KS

Manager, Production Planning

Started as shipping clerk and finished leading a team of 7 planners, coordinated team member roles, schedules, and career growth plans. Oversaw production planning, inventory control, and demand management for more than 12 warehouses.

EDUCATION

Bachelor of Science-Business Administration, Baker University



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