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Front Desk Customer Service

Location:
Kempton Park, Gauteng, South Africa
Salary:
R8000
Posted:
January 03, 2023

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Resume:

PERSONAL OBJECTIVES

Tourism Management graduate with one year of experience as a front desk operator and a 10-month secretarial experience, who is always eager to learn, I thrive at a chance to learn and develop new skills on a professional level so that I can also be able to develop others by sharing my knowledge.

PERSONAL DETAILS

Surname : Tinta

Names : Zukiswa Faith

Date of Birth : 1998-01-01

Gender : Female

Address : Kwa-Thema

Springs

1575

Home Language : IsiXhosa

Other Languages : English, Zulu, Tswana, Tshivenda, and Sotho

Driver’s license : No

Contact numbers : 064-***-****

E-mail : adue7c@r.postjobfree.com

SKILLS

Advanced MS Office Suite, Outlook, Advanced Excel

VIP hosting, Networking, Emotional Intelligence,

Night Auditor, Opera system, Customer service

Responding well to given orders

Ability to work on a time crunch

Update Company Policies

WORKING EXPERIENCE

Name Of Company : Carnival City

Position : Hotel Receptionist

Duration : 01/02/2019 to31/01/2020

Key Performance Objectives

Preparing Reservations

Checking guests in and out

Monitoring overbooking

Managing house accounts

Running night audit

Cashing up

Performing guest profile lookup

WORKING EXPERIENCE

Name Of Company : Job Maseko Primary school

Position : Assistant Teacher

Duration : 01/11/2021- 31/01/22

WORKING EXPERIENCE

Name Of Company : Masegare & Associates Incorporated

Position : Secretary

Duration : 01/02/22 – Present

Duties

Manage the CEOs diary and arrange appointments

Filing

Answering calls, taking messages, and handling correspondence

Typing, preparing, and collating reports

Organising and servicing meetings (producing agendas and taking minutes)

Implementing new procedures and administrative systems

Liaising with relevant organizations and clients

Acting as a receptionist and/or meeting and greeting clients

Organise interviews

Do Employment contracts and Letters of Appointments

EDUCATIONAL QUALIFICATIONS

School : Zimisele Secondary School

Highest Grade Passed : Grade 12

Year Completed : 2015

TERTIARY QUALIFICATIONS

Name Of Institution : Vaal University of Technology

Name Of Course : Diploma in Tourism Management

Year : 2016-2018

REFERENCES

Contact Person : Edzane Netshandama

Institution : Masegare & Associates Incorporated

Occupation : Supervisor

Contacts : 072-***-****

REFERENCES

Contact Person : TZ Mngwandi

Institution : Job Maseko Primary School

Occupation : Teacher

Contacts : 076-***-****



Contact this candidate