MS. NOXOLO

DUMA

ADMINISTRATOR & RECEPTIONIST

CONTACTS

630263 Phupha Street, Willowfountain, Pietermaritzburg, 3201

068-***-****

adue5w@r.postjobfree.com

PERSONAL DETAILS

Date of birth

1997/03/24

ID: 970***-***-****

Nationality

South African

EDUCATION

CERTIFICATE IN COMPUTER AND SECRETARY COMPETENCY

PSA ACADEMY

Pietermaritzburg

2018

HIGHER CERTIFICATE IN ECONOMIC MANAGEMENT SCIENCE

University of South Africa (UNISA)

Pietermaritzburg

(Second year of study – Three Year Program)

MATRICULATION

(GRADE 12)

IKUSASELIHLE

Pietermaritzburg

2015

SKILLS

Advanced Computer skills

Written and verbal Communication

Switch board operation skills

Photocopying; Organising and Data Capture

Problem solving skills

Time management

Team work

High Customer care experience and skills

Conflict management skills

Advanced telephone etiquette

Customer Service (Batho Pele)

Easy to adapt to change

ABOUT ME

I am a dedicated resilient individual who enjoys working with people and have more than 5 years’ experience in customer care environment. I have administrative skills and good telephone etiquettes, attention to detail and good communication skills, with professionalism.

WORK EXPERIENCE

SENIOR RECEPTIONIST AND ADMINISTRATOR 2019 - 2022 (3 YEARS)

EMPLOYER: PLANETFITNESS (JUST GYM)

I maintain a reception area professionally and neatly

I handle incoming and outgoing calls for the purposes of taking messages and forwarding calls to relevant personnel.

I am managing and maintaining the digital and hard-copy filling system for member’s database purposes and any relevant correspondence

I ensure an overall customer satisfaction with high level of professionalism and courtesy

I maintain a security system, by monitoring a circuit camera television (CCTV) from the security operation room

I ensure safely filing of electronic correspondence from members and service provide

I deliver and perform all administrative duties such as photocopying, scanning, distribution of records to relevant stakeholders.

CLEANER 2017-2018 (3 YEARS0

EMPLOYER: VIRGIN ACTIVE

Cleans all mirrors and counters within the gym.

Vacuums all areas of the gym.

Mops all areas of the gym with provided chemical solutions.

Cleans / Scrubs all areas of the bathrooms, including sinks, toilet seats, shower area.

Prior to leaving, ensures all areas have been cleaned.

If necessary, notifies the manager to make arrangements for special cleaning that you are unable to clean to our standard.

Inventories all cleaning supplies.

Cleans treadmills and other cardio equipment daily – this includes lifting the treadmill to clean properly. Approximately 30 treadmills in each gym. (Treadmills weigh 50 to 75 pounds).

Vacuums treadmill motors, as schedule requires.

Daily wipes down all equipment including, but not limited to metal framework, upholstered padding, and handles– This will include

possibly moving heavy machines to clean areas that cannot be reached.

Moves weights to appropriate area of the gym (Must be able to able to lift and carry 45 pounds on a regular basis).

Notifies Manager if equipment appears to be damaged.

PACKER: 2015 – 2017

EMPLOYER: A5 CASH & CARRY

Take delivery of all incoming materials and reconcile with purchase orders

Track, document, and resolve any discrepancies on received orders

Ensure accuracy of the facility’s inventory system by updating records of physical inventory totals, receipts, adjustments, and returns

Manage inventory/supplies and ensure they are within the established minimum and maximum levels

Keep up-to-date records of receipts, records, and withdrawals from the stockroom

Responsible for packing, pricing, labeling, and returning supplies

Responsible for stock rotation and coordinate the disposal of surpluses

Oversee the handling of freight, the movement of equipment, and minor repairs

Manage supplier relations and database as well as maintain high ethical relationships both internally and externally

Create purchase orders and utilize purchasing card to perform low-value procurement activities

Responsible for shipping cancelled or damaged items back to suppliers as appropriate

REFERENCES

Miss Ntandokazi Magaqa

Reception Manager

Planet Fitness

P: (081-***-****

Mr Banele Zondo

A5 Cash & Carry

Manager

P: (079) – 865 9795

Ms Thembelihle Nzimande

Virgin Active Club

Supervisor

P: (064-***-****

LEADERSHIP ROLES AND KNOWLEDGE

PRESENT

A class learner representative during my matric year (2015)

A team captain at my current ladies soccer team (Maritz burg United Beats Ladies) that competes in the amateur ladies soccer league in Msunduzi Municipality.

I am familiar with the Batho Pele principles used in the Public Sector Administration.

Contact this candidate