Chito Harris

Customer Service/Warehouse

Greenwood, SC 29646

adue3s@r.postjobfree.com

+1-864-***-****

Over 10 years of experience.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Concentrix - Greenville, SC

September 2022 to Present

Help members with Medicare accounts

Collection and Retention

Telvista

July 2022 to September 2022

inbound calls for collection and retention and also upsells for MB accounts Escalation and problem solving to resolve issues with account Call Center Customer Service Representative

Infocision

February 2022 to June 2022

inbound and outbound calls...also sales

Upsell to members

Customer Service

Dollar General - Greenwood, SC

September 2021 to November 2021

Customer service

Production Worker

Roy Metal Finishing - Greenville, SC

February 2018 to November 2020

Work on production line. Inspection of parts for quality control. Logistics

BMW - Spartanburg, SC

2016 to 2018

Operation of forklifts to support production line with parts unloading trucks. Production worker.. Scan parts to unload from truck and stock in warehouse in proper order and location Press Operator

Drive Automotive - Greenville, SC

2014 to 2016

Small stamp press operator. Forklift driver. Production worker. Small overhead crane operator. Die setting

Education

Adult Education in GED

United Ministries - Greenville, SC

1998 to 1998

Skills

• Assembly

• Forklift

• Packaging

• Quality Control

• Logistics

• Fabrication

• Materials Handling

• Warehouse Experience

• Machining

• Shipping & Receiving

• Quality Assurance

• Quality Inspection

• Load & Unload

• Manufacturing

• Pallet Jack

• Hotel experience

• Cleaning

• Customer service

• Order Picker

• Crane

• Telemarketing

• Communication skills

• Phone etiquette

• Merchandising

• English

Certifications and Licenses

Food Handler Certification

Assessments

Project timeline management — Familiar

March 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar

Supervisory skills: Interpersonal skills — Highly Proficient March 2021

Fostering a collaborative environment and conducting difficult conversations Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

December 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Work style: Reliability — Familiar

March 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Call center customer service — Proficient

May 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Outside sales — Familiar

May 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Familiar

Customer focus & orientation — Highly Proficient

December 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Attention to detail — Completed

May 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Scheduling — Completed

May 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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